Medical Secretary

NHS

  • Northallerton, North Yorkshire
  • Permanent
  • Full-time
  • 1 month ago
We are looking for an enthusiastic and self-motivated member of staff to join our practice team. You must be accurate, have good communication skills, be a team player, and the ability to work flexibly in the absence of colleagues.Please note that this advert' may be closed early if a suitable applicant is recruited.Main duties of the jobYou will be responsible for undertaking a wide range of secretarial / administrative duties and provide general support to the multidisciplinary team. Duties include the distribution of information coming into the practice, dealing with messages and enquiries for the clinical and management teams, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers, letter processing and coding.About usMayford House Surgery aims to provide excellent, accessible and safe health care by well trained and caring staff. We strive to provide patient centred health care to meet our patients individual health care needs.DetailsDate posted28 July 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Flexible workingReference numberA0759-25-0005Job locationsBoroughbridge RoadNorthallertonNorth YorkshireDL7 8AWJob descriptionJob responsibilities
  • Providing a high-level administrative service for the Partners, clinical and management teams i.e., dealing with the post, typing of letters, actioning direct requests for reports from insurance companies/DVLA, and requests for copies of GP records from solicitors/police/patients
  • Actioning referrals requested by the clinical team and booking appointments with secondary care as required
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records, including read coding of diagnoses/procedures, in line with the practice letter management protocol
  • Summarising of patient notes
  • Photocopy documentation as required
  • Managing telephone enquiries as necessary in an efficient manner
  • Actioning incoming e-mails as appropriate
  • Initiating contact with and responding to requests from patients, team members and external agencies
  • Liaise with the medical examiner office regarding deceased patients.
  • Transfer of GP paper records via PCSE
  • Liaise with PCSE in relation to registration queries.
  • Support all clinical and admin' staff with general tasks as requested
  • Maintain a clean, tidy, effective working area at all times
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Job descriptionJob responsibilities
  • Providing a high-level administrative service for the Partners, clinical and management teams i.e., dealing with the post, typing of letters, actioning direct requests for reports from insurance companies/DVLA, and requests for copies of GP records from solicitors/police/patients
  • Actioning referrals requested by the clinical team and booking appointments with secondary care as required
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records, including read coding of diagnoses/procedures, in line with the practice letter management protocol
  • Summarising of patient notes
  • Photocopy documentation as required
  • Managing telephone enquiries as necessary in an efficient manner
  • Actioning incoming e-mails as appropriate
  • Initiating contact with and responding to requests from patients, team members and external agencies
  • Liaise with the medical examiner office regarding deceased patients.
  • Transfer of GP paper records via PCSE
  • Liaise with PCSE in relation to registration queries.
  • Support all clinical and admin' staff with general tasks as requested
  • Maintain a clean, tidy, effective working area at all times
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Person SpecificationOther RequirementsEssential
  • Disclosure Barring Service (DBS) check
Desirable
  • Flexibility to work outside of core office hours
QualificationsEssential
  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)
  • Secretarial Qualification or experience
Personal QualitiesEssential
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
ExperienceEssential
  • Secretarial experience
  • Experience of administrative duties
Desirable
  • Experience of working with the general public
  • NVQ Level 2 business and administration experience
  • Experience of working in a health care setting, the wider NHS or primary care setting
SkillsEssential
  • Good sound knowledge of medical terminology
  • Excellent communication skills (written and oral)
  • Strong IT skills ie Word, Excel, Outlook
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
Desirable
  • Systmone user skills
  • Experience of using e-rs (choose & book system)
Person SpecificationOther RequirementsEssential
  • Disclosure Barring Service (DBS) check
Desirable
  • Flexibility to work outside of core office hours
QualificationsEssential
  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)
  • Secretarial Qualification or experience
Personal QualitiesEssential
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
ExperienceEssential
  • Secretarial experience
  • Experience of administrative duties
Desirable
  • Experience of working with the general public
  • NVQ Level 2 business and administration experience
  • Experience of working in a health care setting, the wider NHS or primary care setting
SkillsEssential
  • Good sound knowledge of medical terminology
  • Excellent communication skills (written and oral)
  • Strong IT skills ie Word, Excel, Outlook
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
Desirable
  • Systmone user skills
  • Experience of using e-rs (choose & book system)

NHS