Senior Commercial Manager
- Chiswick, West London
- Permanent
- Full-time
If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.Position SummaryThe role is responsible for increasing their customers’ business revenues and will be proactive, persistent, and creative. You will be involved in business matters as well as technical projects; new product concepts, streams, and delivery via proprietary means and by our industry-wide network, to the biggest names in online gaming where gaming is legal.The role demands a a hybrid skill set, combining a strong commercial acumen with a passion for the on-going customer experience, and will include the full lifecycle of sales management - finding the opportunity, presenting on products, input to and creation of legal contracts and closing opportunities. The candidate will be expected to own the relationship with the customer and be their focal point for interaction across the Light & Wonder iGaming business.Ultimately, the successful candidate will be a driven individual with a conscientious approach to customer management and growing revenues. They will display a pragmatic, well organised, and data-driven style, alongside excellent communication skills.The key responsibilities will be:To provide ongoing Account Management to assigned customers, representing L&W and taking full ownershipIdentify and develop business opportunities with your customers by upselling and cross selling new and existing products and features, content, marketing / promotional, and new market opportunitiesTo achieve annual revenue targets and have the ability to forecast accuratelyTo be both literate and curious with regards to data, and run tracking, reporting and analysis of KPI’sTo lead in-depth Monthly/Quarterly performance reporting, QBR's, and provide insights with recommendations and strategy/focus points to your customersTo ensure educated delivery of both marketing and technical documentationTo handle and prioritize operators’ daily issues in conjunction with internal support functionsTo identify and co-ordinate training requirementsTo support product pipeline prioritisation from a commercial value perspective, and contribute to decisions concerning the continuous improvement of L&W products and services, providing input where necessary from an overarching commercial strategy perspectiveRegular travel to meet customers will be expectedQualificationsExperience in similar commercial role/s (gaming industry an advantage)A technical understanding of the Online Gaming industry (an advantage)A tenacious personality with an inner drive to achieve outstanding resultsExcellent communication and relationship building skillsAdditional InformationWhy would you enjoy working with us at Light & Wonder?Competitive benefits, an open and supportive environment as well as a modern and exciting workplaceThe opportunity to interact with global teams on a regular basisTangible and genuine development - at Light & Wonder, you can take your career where you want it to go!And if that’s not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.#LI-igaming #LI-Hybrid