Assistant Travel Branch Manager

TribePost

  • Chelmsford, Essex Braintree, Essex
  • £12.69 per hour
  • Permanent
  • Full-time
  • 1 month ago
Moulsham Street, Chelmsford CM2 0LS, UK£26,500 per annumPermanentAdvertised on: 21/07/2025Assistant Travel Branch ManagerLocation: Braintree & Chelmsford (flexible between branches)
Hourly Rate: £12.69 + uncapped commission (0.5% on personal sales & branch performance)
Hours: Full-time, 37.5 hours per week
Contract: PermanentHelp lead two thriving travel branches at the heart of a values-driven business!Are you a passionate travel professional with a flair for leadership and sales? We’re looking for an experienced Assistant Travel Branch Manager to support the day-to-day operations of our Braintree and Chelmsford branches.This role offers the chance to coach and inspire a dedicated team of travel consultants while helping customers plan unforgettable holidays - from UK breaks to worldwide escapes and luxury cruises.You’ll play a key part in delivering exceptional customer service, supporting staff development, and driving profitability across both branches.What You’ll Be Doing:
  • Assist the Travel Manager in overseeing both branch operations and achieving commercial targets
  • Lead by example in delivering exceptional customer service and expert holiday advice
  • Support with staff coaching, training, and development
  • Contribute to daily and weekly performance reporting
  • Assist with the sale and handling of foreign currency
  • Confidently create and book complex travel itineraries, tailoring each trip to customer needs
  • Maintain high branch standards in line with company policies and procedures
What You’ll Bring:
  • Minimum 2 years’ experience as a Travel Consultant
  • Passion for global destinations and the travel industry
  • Excellent communication and interpersonal skills
  • Strong customer service and sales ability
  • Accuracy, numeracy, and IT proficiency
Desirable (but not essential):
  • Experience in a similar Assistant Manager role
  • Familiarity with the Tarsc CRM system
  • Bureau de Change experience
  • A recognised travel qualification
Why Join Chelmsford Star Co-operative Society?As a co-operative, we do things differently. We’re owned by our members, guided by ethical values, and reinvest in our communities. When you join our team, you become part of a business that puts people first - from our colleagues to our customers.Benefits Include:
  • Uncapped commission on bookings
  • Additional commission based on overall branch performance
  • Holidays at cost price through our agency
  • Weekly pay
  • Staff discounts: 10% in Co-op Food & Up to 20% in Quadrant Department Stores
  • Up to 20% in Quadrant Department Stores
  • Long Service Awards
  • Death in Service cover
  • Self-contributory pension & health plans
  • Access to educational trips with tour operators
Apply NowIf you’re ready to step into a leadership role and share your love of travel with customers and colleagues alike, we’d love to hear from you. Help us create memorable journeys - and enjoy one of your own with a rewarding career in travel.No agencies please.

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