
Head of Syphons
- Somerset
- Permanent
- Full-time
- Oversee service-line operations (e.g., syphon cleansing and all associated services, confined space entry).
- Ensure service delivery is completed efficiently, on schedule, and within budget.
- Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety).
- Conduct audits and reviews of operational procedures, waste handling, and environmental impact.
- Manage and lead operations managers, project and technical managers, supervisors and field crews.
- Lead training, recruitment, and performance evaluations.
- Review scheduling and compliance of jetting units, tankers, CCTV vans, and safety equipment.
- Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.
- Maintain key client relationships, oversee SLAs, and produce operational reports.
- Adequately resolve any escalated service issues.
- Develop positive, meaningful relationships with new and existing customers.
- Generate growth in existing contracts.
- Support the wider team in generation of new opportunities.
- Close liaison with counterparts in Group to recognise wider opportunities.
- Contribute to annual budget setting and investment requirements.
- Extensive experience of the water, drainage, construction industry or similar.
- Proven experience leading multi-disciplinary team.
- Experience of working within a highly regulated and compliance driven environment.
- Demonstratable experience of complex problem solving.
- Excellent interpersonal and communication skills at all levels.
- Highly organised and able to manage multiple priorities.
- Enhanced maternity, paternity and adoption pay and leave
- Company pension
- Life assurance scheme (x4 salary)
- Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
- Refer a friend scheme
- Employee assistance programme (access to GP appointments and mental health support)
- Competitive annual leave plus bank holidays
- Training and career progression opportunities