Service manager for Head & Neck services

NHS

  • Taunton, Somerset
  • £64,455-74,896 per year
  • Permanent
  • Full-time
  • 1 day ago
The post holds a lead role for the countywide operational and budgetary management and strategic planning of the service areas.This post is the senior responsible individual for overall assurance that all services are focussed on ensuring the most effective and efficient use of resources to deliver a high quality service that achieves the required performance targets in line with the Trust's core values.Main duties of the jobThe post holds a lead role for the countywide operational and budgetary management and strategic planning of the service areas.This post is the senior responsible individual for overall assurance that all services are focussed on ensuring the most effective and efficient use of resources to deliver a high quality service that achieves the required performance targets in line with the Trust's core values.The post holder will be expected to provide clear leadership and direction onimprovement of patient services, working with the multi-disciplinary team. They willalso be expected to ensure that the services provided are responsive to patient needs,that planning of services, involving patients and users, and reflect the diversepopulation served.The post holder will be expected to provide senior leadership and people management, to recruit and retain high quality staff, provide effective appraisal and statutory training and promote team working and strong staff involvement in decision making within the sphere of their responsibilities. This will include long term workforce planning and development.The post holder will be responsible for ensuring that income and expenditure targetsare met for allocated services while balancing the delivery of services.The post holder may also take a lead role across the group for a number of areas as delegated by the Director and Deputy Director for group.About usAt Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 8bSalary£64,455 to £74,896 a year To be part of the manager oncall rotaContractSecondmentDuration12 monthsWorking patternFull-timeReference number184-OL-OR-3192Job locationsTrustwideThe CrescentTauntonSomersetTA1 4DYJob descriptionJob responsibilitiesPlease see attached Job Description & Person Specification for further details of duties and responsibilities. Job descriptionJob responsibilitiesPlease see attached Job Description & Person Specification for further details of duties and responsibilities.Person SpecificationQualificationsEssential
  • Educated to Masters level or equivalent level of experience
  • Evidence of ongoing professional development
  • Managerial qualification or experience.
ExperienceEssential
  • Mentorship training or experience
  • Experience of translating strategic plans and policies into operational reality
  • Ability to use highly developed influencing and persuading skills in sensitive or challenging situation
  • Proven ability to make sound judgements involving the analysis, evaluation and interpretation of highly complex facts of situations
Desirable
  • Knowledge of head and neck services.
Additional CriteriaEssential
  • Ability to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
  • Able to demonstrate successful delivery of change and performance with and through teams.
  • Up to date knowledge of relevant legislation, theory and policies relating to the service.
  • Sound knowledge and understanding of governance including risk assessment and management
  • Able to demonstrate knowledge of accessing, analysing and using information
Person SpecificationQualificationsEssential
  • Educated to Masters level or equivalent level of experience
  • Evidence of ongoing professional development
  • Managerial qualification or experience.
ExperienceEssential
  • Mentorship training or experience
  • Experience of translating strategic plans and policies into operational reality
  • Ability to use highly developed influencing and persuading skills in sensitive or challenging situation
  • Proven ability to make sound judgements involving the analysis, evaluation and interpretation of highly complex facts of situations
Desirable
  • Knowledge of head and neck services.
Additional CriteriaEssential
  • Ability to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
  • Able to demonstrate successful delivery of change and performance with and through teams.
  • Up to date knowledge of relevant legislation, theory and policies relating to the service.
  • Sound knowledge and understanding of governance including risk assessment and management
  • Able to demonstrate knowledge of accessing, analysing and using information

NHS