AR760 – Support AdministratorSalary: £26,000Location: FromeOverview:First Military Recruitment are currently seeking a Support Administrator on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities:
Plan and coordinate LEV testing and maintenance visits for in-house engineers and subcontractors.
Maintain a live calendar of upcoming inspections and re-certifications.
Review LEV test reports for completeness and accuracy.
Convert finalised reports into PDF format and archive them in the appropriate document management system.
Draft and issue quotations for LEV services using Microsoft Dynamics 365.
Track quote status and follow up with clients as needed.
Organise and maintain LEV related documentation, including risk assessments, method statements and service records.
Ensure all documentation is version-controlled and audit-ready.
Source and evaluate subcontractors for LEV related works.
Issue tender documents and collate responses for management review.
Allocate jobs to in-house engineers based on skillset, location and availability.
Provide logistical and administrative support for field operations.
Monitor calibration and certification dates for LEV test equipment.
Arrange timely re-certification to ensure compliance with industry standards.
Answer daily incoming calls and emails, providing first line support for LEV queries.
Log service requests and escalate technical issues appropriately.
Support the wider facilities or H&S team with ad hoc tasks.
Maintain accurate records in line with ISO or internal QA procedures.
Skills and Qualifications:
Familiarity with LEV systems and COSHH regulations (advantageous but not essential).
Proficient use of Microsoft Dynamics 365 and SharePoint.
Strong organisational skills and attention to detail.
Ability to prioritise tasks in a fast-paced, compliance-driven environment.
