Product Analyst

Synectics Solutions

  • Stoke-on-Trent
  • Permanent
  • Full-time
  • 22 days ago
For over 30 years, Synectics has been at the forefront of delivering innovative, data-driven business solutions. We specialise in developing advanced data management systems and software products for renowned organisations across the globe.Why join us?
  • Be at the forefront of a growing, fast paced product team
  • Work in a supportive, collaborative environment that values innovation and growth
  • Competitive salary and benefits package
  • Flexible hybrid working model
What will you do?We’re looking for a curious and commercially-minded Product Analyst to join our growing product team. This role is ideal for someone who thrives on turning data into actionable insights, enjoys working cross-functionally, and is passionate about improving customer outcomes through evidence-based product decisions.Product Insight & Analysis
  • Analyse product usage, customer behaviour and performance metrics to identify opportunities and risks
  • Develop dashboards and reports to support product decision-making
  • Conduct deep dives into product features and user journeys
Stakeholder Collaboration
  • Work closely with Product Managers, UX Designers and Engineering to shape product roadmaps
  • Translate business questions into analytical frameworks and hypotheses
  • Present findings and recommendations to stakeholders in a clear, compelling manner
  • Document and maintain product activities, user stories, training documentation and user guides, through a central knowledge base augmented with generative AI
Continuous Improvement
  • Support A/B testing and experimentation initiatives
  • Contribute to the development of KPIs and success metrics
  • Help build scalable analytics processes and documentation
What will you need?
  • Experience in product analytics, business intelligence or data analysis
  • Passionate about product development and software as a service as a long-term career
  • Understanding of the product development lifecycle and agile methodologies
  • You’ll be a self-starter who embraces change and always asks questions of the perceived norm
  • Excellent communication and storytelling skills
We create bespoke solutions that enable private and public sector organisations to truly understand their customers, manage risk and prevent fraud. And we do it well – to date we’ve helped to save over £5 billion.From opportunistic to organised, fraud affects everyone. We as consumers pay the price of fraud in every financial or insurance product that we take out. The use of our products helps our clients avoid risk, which in turn benefits us as consumers. We’re not just an IT business, our products have real world impact.Join us and shape the future.

Synectics Solutions