Solutions Delivery Specialist

• Collaborate with Solution Sales Specialists: Understand proposals and implementation requirements.
• Detail and Plan Solutions: Develop comprehensive plans for seamless solution delivery, including transition and implementation plans.
• Host project kick-off meetings to establish project teams, scope, goals, and timelines.
• Manage regular project team meetings, ensuring project activities stay on track using appropriate project management tools.
• Communicate progress updates to key stakeholders, including clients, branch managers, and technical sales specialists.
• Oversee the execution of project compliance-related activities, identifying and mitigating potential roadblocks.
• Project Commissioning and Acceptance: Organise project commissioning and ensure customer satisfaction, handing over completed projects to Solution Sales Specialists.
• Continuous Improvement: Lead reviews of completed projects, capturing and actioning learning points to drive improvement.
• Screen and Assess External Partners: Work with the Electronic Security team to select partners for installation and maintenance.
• Manage Partners End-to-End: From contractual arrangements to on-site work, ensure service level agreements are formalised with internal and external partners.
• Ensure customer success and satisfaction within the solution business.
• Meet KPIs and SLAs for clients and sales.
• Undertake any other duties as directed by the Solution Delivery Manager.
• Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.

• 5 years of experience in managing and delivering projects in Electronic Security or a related industry.
• Project Management qualifications.
• Experience in technology-oriented roles and managing project margins.
• Commercial business experience for dealing with external partners.
• Strong team player with a collaborative mindset.
• High work capacity and a hands-on approach.
• Excellent communicator, comfortable presenting to diverse stakeholders.
• Supportive, no-blame culture, focusing on collective success.
• Must have the right to work in the UK.
• Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

• Employee Networks - Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
• Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs - Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.

Securitas