Smart Energy Consultant - Smart Energy Code

• Providing subject matter support to the SECAS team in relation to SECAS deliverables for the SSC, SMKI PMA, PSC and Panel meetings, ensuring their SEC obligations are fulfilled;

• Managing the security and privacy assessments for SEC Parties ensuring clear and timely communication with customers (including assessment scheduling and booking, stakeholder and SEC Party engagement) including:

• Liaising with service providers and internal consultancy who undertake the assessments, ensuring activities are delivered on time (i.e. User CIO);
• Liaising with the internal consultancy team who deliver Information Security support to our clients (i.e. Security and Privacy Experts);
• Answering email enquiries from customers and service providers (including managing the dedicated inboxes for Security and Privacy);
• Developing an understanding of priorities and key issues for DCC Users; engaging with Users to develop potential changes to ways of working;
• Drafting and or reviewing documents and meeting papers to ensure accuracy, consistency and quality;
• Supporting continuous improvement activities in relation to the processes and products of the team with a focus on innovation;
• Maintaining procedural documentation and work instruction manuals, and updating them as new requirements arise from SEC modifications and industry requests;
• Providing smart metering data analysis to Industry meetings where applicable, and ensuring good quality of data analysis across the team;
• Liaising with industry stakeholders (Energy Suppliers, Network Operators, Shared Resource Providers), Data Communications Company (DCC), the Department for Energy Security & Net Zero (DESNZ) and Ofgem on the requirements of the SEC e.g., consultations, and representing SECAS views at industry governance and DCC run forums;
• Maintaining and enhancing Customer Guidance and Communications to ensure format is accessible and engaging;
• Processing CPL submissions, and resolving any related customer queries;
• Undertaking other activities as required by SECAS or the Independent Chair.

• have detailed knowledge of the Smart Energy Code (SEC) and GB smart metering arrangements (essential) and understand the Security and Privacy requirements and obligations to support the Sub-Committee and SEC Parties in delivering their obligations (desirable);
• have demonstrable project management skills, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities;
• have exceptional communication skills, both written and verbal, able to understand and communicate complex issues and solutions to technical and non-technical stakeholders;
• experience of delivering an exceptional service to stakeholders and have well-developed stakeholder management skills with proven ability to manage upwards, downwards and influence peers;
• be digitally, competent and able to present information in its clearest format for the intended audience;
• strive for excellence in their work being methodical, diligent and attention to the detail;
• have experience of drafting new and improving existing processes;
• have excellent planning and organisational abilities;
• have the ability to proactively identifying and addressing the client's requirements;
• have a background in SMART metering and or experience in UK retail utilities; and
• Desirable - be a university graduate or of graduate-calibre.
• Practical experience using Word, Excel, Outlook and PowerPoint
• Good time management skills and the ability to work to deadlines
• Ability to build relationships with employees at all levels and to be a team player
• Confidence and enthusiasm to present to colleagues and other stakeholders

Talan