Casino Manager
- Manchester
- Permanent
- Full-time
- Salary - £32,304
- Balanced 40-hour work week - Because we believe in work-life harmony
- Life cover and private medical insurance
- Pension Scheme
- Share of Tips - Your exceptional service is recognised with a share of the tips
- 50% Off All Food in venue
- Career Growth
- 2-4 years of managerial experience in the casino or gaming industry, with a proven track record of success.
- In-depth knowledge of UK gaming regulations and a strong understanding of customer expectations within a casino.
- Customer-centric approach that drives high engagement and confidence in your teams to provide first-class service.
- Experience in driving revenue with a commercial mindset focused on profitability, including achieving sales and yield targets.
- Proven leadership skills to maximise performance in all areas of the gaming floor, ensuring a seamless and enjoyable experience for customers.
- Excellent communication and interpersonal skills to understand and cater to the distinct gaming preferences of each visitor.
- Ability to train and develop staff, ensuring they are fully equipped to delight and entertain customers, promoting an atmosphere of exclusivity and tailored service.
- Flexibility and adaptability to work in a dynamic and fast-paced environment, maintaining high standards of service and cleanliness.