Job Title: Lead Business AnalystContract Type: PermanentLocation: Alderley Park & HaymarketWorking style: Hybrid 50% home/office basedClosing date: 18th September 2025We are seeking a talented and experienced Lead Business Analyst to join our Long Standing Customer portfolio covering both Pensions and Protection products. As an Analysis Lead, you will take ownership for shaping the bigger picture through to delivering detailed business designs, processes and functionality that support the business needs to the agreed timescales and quality.This opportunity will allow you to play a critical role in driving our success. With your knowledge of the financial services industry and strong analytical skills, you will provide valuable insights and recommendations that inform strategic decision-making. Your work will help protect our customers and platforms, reduce risk to service, and ensure we service our customers effectively and efficiently throughout the lifetime of their policy, all while meeting our regulatory obligations.This is a fantastic opportunity for someone passionate about business analysis and who is looking to make a significant impact on the organisation's success.About the roleAs a Lead Business Analyst, you will play a pivotal role in shaping and delivering analysis initially across a large, complex programme of migrations. You will:Lead the analysis for multiple migration initiatives, ensuring clarity of requirements, risks, and dependencies, and/or lead analysis on large complex change initiatives.Provide direction, coaching, and quality oversight to Business Analysts, enabling consistent, high-standard outputs.Plan, track, and adapt analysis activities across a dynamic programme, ensuring alignment to delivery milestones.Partner with stakeholders at all levels, translating business needs into actionable insights and optimised solutions.Champion the use of AI and automation to improve analysis efficiency, documentation quality, and re-use of knowledge.Collaborate across cross-functional delivery teams to design and implement solutions that meet regulatory and operational standards.Produce high-quality documentation, including business requirements, migration rules, process maps, and options papers, to enable informed decision-making.About youWe are looking for an experienced Lead Business Analyst who can thrive in a fast-paced change environment and inspire a team to deliver excellence. You will bring:Proven experience in business analysis within financial services, ideally with exposure to long-term savings, pensions, or insurance.A strong track record of leading analysis on data migration programmes (from data discovery, data analysis and mapping to supporting and delivering ETL's whilst confirming and addressing audit and reconciliation requirements) with an understanding of complexity and risk management.Advanced analytical and problem-solving skills, supported by strong data analysis ability. Able to use data analysis skills to identify issues with completeness, accuracy, duplication and consistency. Ability to create rules requirements to transform data. Ability to work with technical colleagues to inform cleansing and transformation implementation and testing. (Excel essential; SQL desirable).Experience applying a wide range of business analysis techniques and recognised standards, with the ability to flex approaches for different initiatives.Practical knowledge of Agile delivery and experience aligning analysis practices to iterative development.An interest in, or experience with, leveraging AI and automation to streamline analysis activities and accelerate documentation quality.Outstanding stakeholder engagement and interpersonal skills, with the ability to influence, negotiate, and build trusted relationships across business and technology teams.Strong organisational capability to manage multiple streams of work while guiding and mentoring junior analysts.Leadership ability to set direction, promote best practice, and support the development of a Business Analysis community.About Royal LondonWe’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.Our to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -Inclusion, diversity and belongingWe’re an employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
