Senior Director, Enterprise - UK

Trustpilot

  • London
  • Permanent
  • Full-time
  • 29 days ago
Overview of the role:As the Senior Director Enterprise UK at Trustpilot, you will be pivotal in driving our enterprise sales strategy and achieving our revenue targets. You will lead a large team of highly motivated Pre Sales, New Business, Customer Success and Post Sales leaders and their respective teams. You will ensure they have the resources and guidance necessary to exceed their revenue, retention and platform adoption objectives.What you'll be doing:
  • Develop the Regional Enterprise 3-year Plan, including revenue ambitions, prioritised verticals, Operational and Execution plan (Account Plans, Competence mix, Org Structure, Role re-definition, Comp structure, Sales Policies and RoEs)
  • Lead, mentor, and motivate a team of sales, named account leaders and customer success leaders, setting clear performance goals and expectations. Foster a culture of continuous improvement and excellence.
  • Deliver and exceed the regional Enterprise revenue quarterly/Yearly targets. Identify and address any performance gaps.
  • Develop new Client relationships at executive levels with key Enterprise prospects. Nurture and own existing key relationships according to a clear stakeholder matrix.
  • Act as a trusted advisor to key customers, understanding their needs and proposing tailored solutions.
  • Support the Teams in major negotiations in the top tier of the segment.
  • Manage and optimise the sales pipeline, ensuring a consistent flow of qualified leads and opportunities. Monitor and report on pipeline metrics and sales forecasts.
As the recognised Senior Director Enterprise UK at Trustpilot:
  • Closely collaborate with leaders across Commercial, and the wider organisation. Collaborate with Ops to build a Global revenue governance framework for Enterprise, including performance metrics, pipeline management. Build and lead a Global Enterprise Governance framework.
  • Collaborate with Finance, legal and Revenue Ops to own and evolve the Sales Policies, Inter-region RoEs and Comp plans to enable seamless pursuits of Complex Global, Multi-year deals
  • Promote a High Performance culture, client obsession and E2E accountability amongst your Leaders and Reps and CSMs.
Who you are:
  • We are looking for a motivated candidate and proven hands-on Leader in the Enterprise SaaS spaces with significant Sales & Account management experience, at a leadership level
  • Demonstrated ability to build and execute against a plan according to both the customer and addressable market
  • Proven track record of selling SaaS into large, Global Enterprise organizations in region
  • An existing blackbook of key exec stakeholders at leading Enterprises in the region (or Globally) is a strong plus.
  • Solid knowledge and understanding of financial services and/or eCommerce market and landscape
  • Demonstrated ability to manage, grow, and nurture team members, cultivating their career paths and goals
  • Ability to build and maintain positive working relationships in a complex, highly matrixed global organisation
  • Results-driven mindset with a commitment to delivering outstanding customer experiences.
  • Exceptional communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively.
  • Strong experience in using CRM software (Salesforce) and sales analytics tools
What's in it for you:
  • A range of flexible working options to dedicate time to what matters to you
  • Competitive compensation package + bonus
  • 25 days holiday per year, increasing to 28 days after 2 years of employment
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Pension, life insurance, private medical insurance and critical illness cover
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • Full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave
  • Season ticket loan and a cycle-to-work scheme
  • Central office location complete with table tennis, a gaming corner, coffee bars and all the refreshments you can ask for
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
  • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
  • Independent financial advice and free standard professional mortgage broker advice
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