Patient administrator and receptionist

NHS

  • East Sussex
  • Permanent
  • Full-time
  • 16 days ago
We are a friendly, supportive GP practice dedicated to providing high-quality healthcare to our local community. We are looking for a Patient Administrator / Receptionist to join our team. This is a key role in ensuring our patients receive an efficient and welcoming service.Main duties of the jobBe the first point of contact for patients, providing a professional and friendly service both in person and by telephone.Manage patient appointments: booking, amending, and cancelling via the practice system.Register new patients and update medical records accurately.Process repeat prescriptions and support clinical staff with administrative tasks. * Handle correspondence, scanning, filing, and general office duties.Ensure confidentiality and data protection requirements are always met.About usWe are a small, friendly, and supportive team, working together in a busy, high-pressured environment where flexibility, teamwork, and a positive attitude are essential.DetailsDate posted18 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Part-time, Flexible workingReference numberA4879-25-0000Job locations179 Whitehawk RoadBrightonEast SussexBN1 5EEJob descriptionJob responsibilitiesEssential:Excellent communication and interpersonal skills.IT literacy and ability to learn new systems quickly.Ability to work under pressure and manage competing priorities. * Reliable, punctual, and professional approach.
  • Commitment to patient confidentiality
  • Understanding of data protection and information governance.
Desirable:Experience in administration, reception, or customer service.Previous experience in a GP practice or NHS setting.Knowledge of clinical systems (e.g. EMIS, SystmOne). Job descriptionJob responsibilitiesEssential:Excellent communication and interpersonal skills.IT literacy and ability to learn new systems quickly.Ability to work under pressure and manage competing priorities. * Reliable, punctual, and professional approach.
  • Commitment to patient confidentiality
  • Understanding of data protection and information governance.
Desirable:Experience in administration, reception, or customer service.Previous experience in a GP practice or NHS setting.Knowledge of clinical systems (e.g. EMIS, SystmOne).Person SpecificationQualificationsEssential
  • GCSE AND ABOVE
Desirable
  • Refer to Person Specification
Person SpecificationQualificationsEssential
  • GCSE AND ABOVE
Desirable
  • Refer to Person Specification

NHS