Hotel Services Assistant

NHS

  • Llwynypia, Rhondda Cynon Taf
  • £24,833 per year
  • Permanent
  • Part-time
  • 5 hours ago
A job opportunity has arisen for a candidate to join part of our busy Hotel Services Team on Site at Ysbyty Cwm Rhondda.The position will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.Main duties of the jobThe successful candidate will be required to work within a patient environment and previous experience would be an asset.Flexible approach to work is essential and the successful candidates will be expected to adapt to service pressures and modernization.The successful candidates would need to be flexible with regard to movement throughout all Health Board sites.The successful candidate must observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.This post is monthly paid.Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.About usCwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:o We listen, learn, and improveo We treat everyone with respecto We work together as one teamCTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.DetailsDate posted03 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,833 a year per annum, pro rataContractPermanentWorking patternPart-timeReference number110-EA146-0925Job locationsYsbyty Cwm RhonddaPartridge roadLlwynypiaCF40 2LXJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationExperienceEssential
  • Previous experience of cleaning and catering duties
Desirable
  • Some experience of working within a hospital environment
SkillsEssential
  • Good communication skills
Desirable
  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
KnowledgeEssential
  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable
  • NVQ Level 1. BICSc Qualification
Person SpecificationExperienceEssential
  • Previous experience of cleaning and catering duties
Desirable
  • Some experience of working within a hospital environment
SkillsEssential
  • Good communication skills
Desirable
  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
KnowledgeEssential
  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable
  • NVQ Level 1. BICSc Qualification

NHS