
Experienced IT Infrastructure Engineer
- Cambridge
- Permanent
- Full-time
- Maintain and support internal IT systems to ensure high availability and performance.
- Collaborate with security teams to deploy and manage secure, compliant infrastructure.
- Monitor and tune systems to proactively address performance and reliability issues.
- Provide third-line support, resolving complex issues from diagnosis to resolution.
- Contribute to IT projects and change processes, ensuring timely and high-quality delivery.
- Document procedures and share knowledge across the team.
- Proactively maintain up-to-date knowledge, researching and learning new and existing technologies.
- Participate in out-of-hours support and maintenance when required.
- Proven experience in a similar IT infrastructure role managing complex IT infrastructure projects, working in a highly collaborative environment.
- Strong understanding of servers, networking, and system interactions.
- Experience with Windows Server (ADDS, DNS, DHCP, DFS), server virtualisation management, and SANs.
- Skilled in managing network switches, wireless APs, and Office 365 tools (Exchange Online, SharePoint, Intune, Teams).
- Comfortable working in a hybrid on-prem/cloud environment.
- Excellent analytical and prioritisation skills, able to solve problems resourcefully.
- Familiarity with ITIL ServiceDesk tools e.g. ServiceNow.
- Scripting experience - PowerShell, Python.
- Knowledge of Linux environments, ideally Ubuntu.
- Experience with containerisation using Docker/ECS/K8s
- Comfortable with the fundamentals of source control systems