Research Support Administrator

University of Glasgow

  • Glasgow
  • £27,319-31,236 per year
  • Permanent
  • Full-time
  • 23 days ago
Job PurposeTo provide comprehensive research management support, administration and process advice and guidance to Project Coordinators and Principal Investigators across the college, fostering a strong customer service culture.To be a point of contact between College staff and University Services Research Support Office staff to clarify, and implement administrative requirements and resolve issues in order to provide effective research management support to Principal Investigators.To provide administration support to the College Research Office.Main Duties and Responsibilities1. Provide an effective and efficient research management support administrative service, exercising initiative and judgement to prioritise, plan, and monitor administration activity and to ensure a proactive response to fluctuations in service demands.2. Support Project Coordinators and Principal Investigators in pre and post award activities. This is likely to include, but not limited to:
  • Assisting in the preparation of funding applications by preparing accurate costings, collating and uploading required information and documents;
  • Monitoring post award expenditure against budget and providing advice on the resolutions of project and financial queries, highlighting potential issues to the Principal Investigators and Project Coordinators, and liaising with the University Services Research Support Office to ensure maximum funds are claimed from funders;
  • Implementing project changes e.g. requesting staff changes, requesting / processing budget virements, preparing timesheets etc., ensuring that changes are within budget and allowable by funders, and updating University systems, as required;
  • Running exception reports from the research system to identify and resolve issues, escalating more complex problems to the Project Coordinator for review;
  • Supporting Project Coordinators and Principal Investigators, as necessary, with recruitment activity in line with college/school/research institute procedures and project change processes and control;
  • Progressing application outcomes and reconciling and process awards from funders, updating the system accordingly.
3. Assist with the provision and analysis of data for the College Research Support Office and for input to future submissions to the Research Excellence Framework (REF).4. Assist with the development, testing and implementation of systems and procedures to ensure continuous improvement in the performance of the College Research Support Office service.5. Monitor and maintain up to date information on the College research web pages.6. Coordinate and publicise research events (for example seminars, training, meetings including room bookings, invitations, catering and handouts), as required.7. Maintain and ensure integrity of relevant project data on University systems.8. Assist with ad hoc projects and other relevant duties as required within the College Research Management team9. Undertake and participate in continued professional development activitiesKnowledge, Qualifications, Skills and ExperienceKnowledge/QualificationsEssential:A1 HNC, SVQ3, higher grades or equivalent (SCQF level 7) and experience of personal development in a similar roleA2 Detailed knowledge and understanding of maintaining databases.A3 Knowledge of financial processes and systems.A4 Knowledge of funding application processes and funder guidelines.Desirable:B1 Knowledge of Higher Education research administrationSkillsEssential:C1 Proven interpersonal and communication skills, both written and verbal.C2 Effective planning, organising and prioritising skills with ability to adapt effectively to changing priorities or requirements.C3 Good analytical and problem solving skills.C4 Excellent attention to detail and ability to work with high degree of numerical and data accuracy.C5 Strong IT skills, including Excel, Word and networked systems.C6 Strong customer service skills.C7 Proven ability to work independently and as part of a team.C8 Initiative and judgement to resolve problems independently.ExperienceEssential:E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.E2 Experience of processing, manipulating and analysing data.E3 Experience of using financial and/or costing systems.Desirable:F1 Experience of Higher Education environment.F2 Experience of research administration processes and funders.F3 Understanding of Full Economic costing.Terms and ConditionsSalary will be Grade 5, £27,319 - £31,236 per annum.This post is full time and open ended.As a valued member of our team, you can expect:1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.3 A flexible approach to working.4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.Closing date: 23:45 on Monday 8th September 2025

University of Glasgow