Operations & Client Support Executive

Office Angels

  • Sevenoaks, Kent
  • £15.00 per hour
  • Temporary
  • Full-time
  • 15 days ago
Job Title: Operations & Client Support Executive
Location: Sevenoaks
Pay: Up to £15ph
Contract Details: Temp to Perm
Hours: 8am - 5pm
Start Date: ASAPAre you ready to dive into a dynamic role where every day brings new challenges? 🌟 We're on the hunt for an Operations & Client Support Executive to join our vibrant maintenance and property services team! If you thrive in busy environments, love interacting with clients, and have a talent for organisation, this is the perfect opportunity for you!Responsibilities:
  • Engineer Scheduling & Diary Management: Allocate reactive maintenance jobs based on engineer skills, location, and availability.
  • Client Account Management: Manage up to 10 key accounts, ensuring client needs are met and expectations exceeded.
  • Quoting & Commercial Oversight: Prepare quotes for small works and follow-on jobs; coordinate engineer availability and seek approvals.
  • Invoicing & Financial Admin: Process invoices accurately and promptly upon job completion.
  • Job Tracking & Closure: Maintain up-to-date records with notes, photos, and documentation.
  • Supplier Coordination: Order and track materials while liaising with suppliers for timely delivery.
  • Issue Resolution: Address delays and complications swiftly and efficiently.
  • CRM Management: utilise systems internal systems to streamline scheduling and account management.
  • Performance Monitoring: Track KPIs such as first-time fix rates and client satisfaction.
Required Skills & Experience:
  • Proven experience in scheduling or account management within maintenance, construction, or facilities.
  • Strong multitasking and organisational skills in a fast-paced setting.
  • Excellent communication and problem-solving abilities.
  • Commercial awareness and confidence in quoting and invoicing.
  • Familiarity with CRM systems (Big Change experience is a plus).
  • Ability to foster client relationships and drive business growth.
AMAZING* Benefits of becoming an Office Angels Temp:
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
Join us and be the vital link between our clients, engineers, and suppliers! 🌈 If you're ready to take on a role that promises excitement and growth, we want to hear from you! Apply now and take the first step towards an enriching career! 🚀For Immediate consideration please email / call 01892 614 242Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels