Company DescriptionHere at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch!We're proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's disrupting the sector, and we're passionate about our diverse team and our customers.All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.Job DescriptionProduction Manager - Warrington4 on, 4 off, 12 hour shiftsThe roleAs part of our Unbox tribe, the Operational focus is on Customer's order arriving quickly, with the perfect, fresh ingredients giving them the ultimate 'unboxing' experience.Production Manager reports to the Operations Manager, and is responsible for the full end-to-end factory floor operations on shift - from inbound delivery and box creation through to outbound fulfilment.You'll lead the operational management team (including Supervisors and Team Leads) to ensure safety, quality, cost and team engagement targets are consistently met. You'll be at the heart of our fast-paced fulfilment environment, where leadership, collaboration and improvement mindset are key to success.What you'll doLead the factory floor shift operation, ensuring consistent delivery from inbound to outbound (Production and Warehouse functions.)Champion health & safety culture, driving risk awareness, reporting and training initiatives across your shiftEmbed high-quality standards throughout operations, resolving non-conformances with effective root cause and corrective actionsBuild an engaged, high-performing team by coaching leaders, setting clear objectives, holding 1:1s and performance reviewsDrive shift-level performance and operational KPIs including OTIF, labour cost, pick rates, throughput, changeover times, and box completionManage people processes including recruitment, onboarding, shift communication, absence, training, and conduct/performance managementCollaborate with internal teams including Planning, Supply Chain, Inventory and Engineering to ensure operational continuity and stock accuracyPromote a continuous improvement mindset through Lean initiatives and GFS standardsDeputise for the Operations Manager when requiredWho you areExperienced in a production or fulfilment environment, within FMCGEffective communicator with strong verbal and written skillsOrganised, detail-oriented and calm under pressureCollaborative, forward-thinking and approachable leaderSkilled in coaching and developing individuals and teamsFinancially and operationally aware, with a solid grasp of KPIs and cost managementComfortable navigating warehouse systems, with a high level of IT literacy (e.g. Google Sheets)Experienced in Lean methodology or continuous improvement projectsQualificationsNo formal qualifications required, HACCP and MHE beneficialAdditional InformationBenefits23 days paid leave which increases annually40% Gousto discount, Your first Gousto box FREE, 15% Gousto discount for friends and familyLife Assurance, Pension and Giving at Gousto schemeAccess to Aviva digital GP and wellness app, glasses & eye test contributionCycle to work schemeGym Flex; up to 40% discount on over 3000 gyms'Perk Pantry' with recognition, 1000's of discounted and cash back deals from retailersEmployee assistance schemeHot food canteen!Gousto is for everyone:Whether it's creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.Everyone is welcome and we're looking for applications from people of all backgrounds and experiences.Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you're in a job share, why not just apply as a pair.For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.If you have a disability that you're worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.We'd love it if you could submit your application online. If you require an alternative method of applying, please let us know.
