Sales Development Representative
- London
- ÂŁ30,000 per year
- Permanent
- Full-time
Location: Remote first, in the Peterborough area. You must be willing to travel to the Peterborough office for team meetings
Team: Telesales
Reports to: Telesales Team Leader
Type: Full-timeAbout HometreeJoin Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.We operate across three dynamic divisions:Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.Key Achievements🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen).🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a timeAbout the RoleAre you a people person who loves great conversations and even better customer outcomes? Do you get satisfaction from turning an enquiry into an opportunity—and helping potential customers take the next step with confidence? If you're motivated by delivering exceptional service, asking the right questions, and connecting customers with solutions that genuinely fit their needs, then this role in our Sales team could be your perfect match.We are looking for a confident, customer-focused Sales Development Representative to join our central contact centre team. You’ll be the first voice our potential customers hear after they submit an enquiry through our website, partner portals, or online lead generators.Your mission is to qualify inbound leads, understand customer intent, answer product-related questions, and book the next stage of our sales journey—whether that’s a face-to-face survey, remote consultation, or direct sales call.Responsibilities
- Customer Communication – Follow up promptly with inbound leads from web forms, digital ads, and third-party referral sites.
- Consultative Sales – Engage in consultative conversations to understand customer needs, eligibility, and urgency.
- Service Knowledge – Answer common questions regarding our services, processes, pricing, and appointment scheduling.
- Lead Qualification – Assess lead quality using qualifying criteria (e.g. property type, location, ownership status, energy needs).
- Appointment Scheduling – Book appointments into the correct stage of the pipeline:
- Home surveys
- Remote video/phone consultations
- Sales/Design representative calls
- CRM Management – Record all interactions in our CRM and keep data clean and accurate.
- Cross-Team Collaboration – Work closely with the Sales and Operations teams to improve handover quality and conversion rates.
- Sales Experience – Experience in telemarketing, lead qualification, or inside sales.
- Clear Communication – Ability to communicate clearly and confidently over the phone and in writing.
- Conversational Skill – Naturally inquisitive, with the ability to probe tactfully and guide a conversation.
- Product Knowledge – A quick learner who can absorb product knowledge and confidently explain it to others.
- CRM Accuracy – Strong attention to detail and CRM discipline.
- Target Orientation – Comfortable working towards daily/weekly targets (e.g. contact rate, booking rate).
- 25 days holiday plus bank holidays and your birthday
- Free boiler & home emergency cover with Hometree plus 40% discount for friends & family
- Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.
- ÂŁ300 Home office allowance
- Support for your mental health and wellbeing via
- Menopause support from
- Regular team socials including Summer and Winter parties.