Office Experience Manager

La Fosse

  • London
  • Permanent
  • Full-time
  • 1 day ago
Job Description:At La Fosse, we are more than just a recruitment and talent solutions business. We are a community on a mission to create a world where talent is recognised regardless of background.We work with organisations across technology, digital, and change to deliver solutions that span Recruitment, Academy, Solutions, and Executive Search, from classroom to boardroom.As an employee-owned business everyone here has a real stake in our success. This structure drives higher engagement, innovation, and collaboration, while ensuring our culture and values remain at the heart of everything we do.The RoleWe are looking for an Office Experience Manager to become the heartbeat of our London headquarters. This role is about far more than office management. It is about shaping an environment where people are excited to come to work, feel part of something bigger, and can do their very best every day.You will design and deliver an inspiring office experience that reflects our culture, supports productivity, and creates a sense of belonging. From the moment someone walks through our doors, whether they are a colleague, a new hire, or a client, the experience will reflect La Fosse's values and high standards.This is a highly visible role where you will be the go-to person for all things related to the office and workplace experience. You will build strong relationships across the business, work closely with leadership, and make sure our physical space and culture align to create the best possible employee experience.What you will do
  • Create a welcoming, engaging, and productive workplace environment that reflects our values and culture
  • Act as a cultural ambassador, ensuring the office experience strengthens collaboration, community, and engagement
  • Manage day-to-day office operations, including facilities, vendor relationships, supplies, and front of house
  • Partner with the People team to deliver seamless onboarding for new hires, ensuring their first experience with La Fosse is outstanding
  • Plan and deliver wellness initiatives, recognition activities, and social or team events that foster connection and wellbeing
  • Collect feedback and insights from employees to continuously improve how the office runs and how people experience it
  • Introduce new ideas, technologies, and sustainability initiatives to raise the standard of our workplace experience
  • Own budgeting and resource planning for office operations and events
  • Ensure compliance with health, safety, and sustainability standards while championing environmentally responsible practices
  • Actively walk the floor, connect with employees, identify needs, and deliver quick and effective solutions
  • Partner with leaders across the business to make sure the office experience supports productivity and performance
Requirements:
  • Experience in office, facilities, or workplace experience management with a proven track record of improving environments
  • A people-first mindset with the ability to create positive experiences and build a strong sense of community
  • Excellent organisation, project management, and problem-solving skills with the ability to balance long-term strategy and hands-on delivery
  • Strong communication and interpersonal skills with confidence working across all levels of the business
  • Knowledge of health and safety regulations and office operations
  • Commercial acumen with experience negotiating contracts and managing budgets effectively
  • Creative problem solver who spots needs early and implements solutions quickly
  • Experience planning events or delivering sustainability initiatives is desirable
Benefits:
  • Competitive Salary
  • Employee Ownership: We're employee-owned, meaning our employees have a direct stake in our success.
  • Flexible Working: Hybrid work options and early finishes on Fridays to help you maintain a healthy work-life balance.
  • Incentives: Individual and team rewards based on performance.
  • Travel Perks: Annual Ski Summit in Italy and holiday incentives to destinations like Dubrovnik and Barcelona.
  • Wellbeing Support: Free gym membership, weekly massages, and hypnotherapy sessions to keep you feeling your best.
  • Paid Time Off: Birthday leave, office closure during the Christmas period, and generous holiday allowances.
  • Training & Development: An intensive training programme tailored to your needs, led by our award-winning Learning & Development team.
  • Company Recognition: Consecutively ranked as one of the UK's Best Large Company to Work For.
  • Award-Winning Environment: One of the most highly awarded companies in the country.
  • Loads More Benefits: There's even more we offer, just ask, and we'll be happy to share all the details.
Why Join usAt La Fosse, you will have the opportunity to make a visible and lasting impact on how people experience our workplace. You will shape the environment where our teams connect, collaborate, and build their careers.You will be part of an employee-owned business where your contribution is directly tied to our collective success. You will also work alongside a supportive leadership team that values creativity, autonomy, and fresh ideas.This is your chance to create a workplace that inspires people every day, to play a pivotal role in maintaining our award-winning culture, and to grow your own career in a company that is scaling across the UK, Europe, and the US.👉 If you are passionate about people, culture, and creating a workplace that feels special, we would love to hear from you.

La Fosse