Digital Engagement and Projects Lead

NHS

  • Grimsby, Lincolnshire
  • £38,682-46,580 per year
  • Permanent
  • Full-time
  • 7 days ago
Are you passionate about using digital to make a real difference? Were looking for a Digital Engagement and Project Lead to join our forward-thinking Digital, Systems and Insight Team. You'll connect with staff and services to co-create solutions, lead exciting projects, and champion technology that transforms care. If you thrive on collaboration, creativity and driving change, this is your chance to shape digital innovation for the benefit of our community.Main duties of the jobWe are seeking a motivated Digital Engagement and Project Lead to join our Digital, Systems and Insight Team. In this key role, you'll work closely with services to identify digital needs, lead projects from design to delivery, and champion the adoption of innovative solutions that improve outcomes for staff and service users. You'll act as the bridge between clinical teams and digital colleagues, ensuring technology is practical, accessible, and sustainable. With strong project management, communication, and relationship-building skills, you'll help drive meaningful change, support service transformation, and embed a culture of digital inclusion. This is an exciting opportunity to influence the way technology shapes care in our community.About usHello!We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.The whole basis of our work is to deliver services that we would be happy for our own family to use.We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.We like to work with forward-thinking people who want to make a difference.Come and Join us !Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.netDetailsDate posted27 August 2025Pay schemeAgenda for changeBandBand 6Salary£38,682 to £46,580 a yearContractPermanentWorking patternFull-timeReference numberB9816-526Job locationsNavigo House, 3-7 BrighowgateOther Navigo sites and remote workingGrimsbyDN32 0QEJob descriptionJob responsibilitiesAct as the key link between clinical services and digital teams, ensuring solutions meet user needs.Lead service-scoping and discovery work, championing adoption of digital tools and ways of working.Manage end-to-end digital projects, using recognised project management approaches to deliver on time and within scope.Communicate effectively with staff at all levels, translating technical information into clear, accessible messages.Build strong working relationships across services and with external partners.Support the prioritisation of development tasks and alignment with wider digital programme plans.Evaluate the success of digital initiatives, embedding sustainable processes and sharing learning.Develop implementation plans, roadmaps, reporting and benefits tracking.Ensure compliance with NHS and organisational standards on information governance, cyber security and digital accessibility.Work collaboratively with service users, membership teams and co-production groups to ensure digital solutions reflect lived experience and feedback.Produce project documentation, progress reports and benefits realisation summaries.Contribute to continuous service improvement through engagement activities, research and evaluation.Deputise for senior digital leaders as required and provide supervision or support to colleagues. Job descriptionJob responsibilitiesAct as the key link between clinical services and digital teams, ensuring solutions meet user needs.Lead service-scoping and discovery work, championing adoption of digital tools and ways of working.Manage end-to-end digital projects, using recognised project management approaches to deliver on time and within scope.Communicate effectively with staff at all levels, translating technical information into clear, accessible messages.Build strong working relationships across services and with external partners.Support the prioritisation of development tasks and alignment with wider digital programme plans.Evaluate the success of digital initiatives, embedding sustainable processes and sharing learning.Develop implementation plans, roadmaps, reporting and benefits tracking.Ensure compliance with NHS and organisational standards on information governance, cyber security and digital accessibility.Work collaboratively with service users, membership teams and co-production groups to ensure digital solutions reflect lived experience and feedback.Produce project documentation, progress reports and benefits realisation summaries.Contribute to continuous service improvement through engagement activities, research and evaluation.Deputise for senior digital leaders as required and provide supervision or support to colleagues.Person SpecificationKnowledgeEssential
  • Knowledge of digital project lifecycle
  • Working knowledge of Microsoft 365 (including Visio)
Desirable
  • Knowledge of NHS clinical applications and Electronic Patient Records
  • Passionate about digital inclusion and empowerment
  • Understanding of NHS governance (IG, Data Protection, Equality Act)
QualificationsEssential
  • Degree or equivalent experience; Project management qualification (e.g. PRINCE2 or Agile)
  • Evidence of continued professional development
Desirable
  • Professional leadership qualification
  • Professional Registration (e.g FedIP)
ExperienceEssential
  • Experience in a similar role, leading digital or transformation projects
  • Staff supervision or line management
  • Experience in change management
  • Proactive and relationship-driven and able to deal with conflict
  • Confident communicator with a collaborative approach
  • Project management
  • Committed to continuous improvement
  • Strong organisational and planning skills
  • Strong analytical, influencing and negotiating skills.
  • Attention to detail
  • Ability to travel to local sites independently
Desirable
  • NHS or health/social care experience
  • Experience working in or with analytics, data warehouse or software teams
  • Experience in Quality Improvement Methodologies
Person SpecificationKnowledgeEssential
  • Knowledge of digital project lifecycle
  • Working knowledge of Microsoft 365 (including Visio)
Desirable
  • Knowledge of NHS clinical applications and Electronic Patient Records
  • Passionate about digital inclusion and empowerment
  • Understanding of NHS governance (IG, Data Protection, Equality Act)
QualificationsEssential
  • Degree or equivalent experience; Project management qualification (e.g. PRINCE2 or Agile)
  • Evidence of continued professional development
Desirable
  • Professional leadership qualification
  • Professional Registration (e.g FedIP)
ExperienceEssential
  • Experience in a similar role, leading digital or transformation projects
  • Staff supervision or line management
  • Experience in change management
  • Proactive and relationship-driven and able to deal with conflict
  • Confident communicator with a collaborative approach
  • Project management
  • Committed to continuous improvement
  • Strong organisational and planning skills
  • Strong analytical, influencing and negotiating skills.
  • Attention to detail
  • Ability to travel to local sites independently
Desirable
  • NHS or health/social care experience
  • Experience working in or with analytics, data warehouse or software teams
  • Experience in Quality Improvement Methodologies

NHS