
Head of Content and PR
- Manchester
- Permanent
- Full-time
- Support the Marketing Director to lead in the development of a rich content strategy that drives brand visibility, engagement, and supports conversion.
- Define what great content looks like for our brand, ultimately cracking the formula for content that performs and earns advocacy
- Experiment across formats and mediums (video, social, editorial) to find what resonates with different audiences, across different channels.
- Champion storytelling excellence across all touchpoints, including social, PR, emails, journal and more.
- Demonstrate and measure the business impact of content, with a clear link to commercial objectives.
- Support the Marketing Director to set the Castore Social strategy - Maintain an active and engaging “Always-on“ social strategy
- Develop and manage the Castore Influencer & Seeding programme
- Content production – Always on proactive, reactive, planned social content
- Manage the Social and Influencer budget
- Manage our PR agencies – reputation and crisis comms & consumer PR; set KPI’s; analyse impact; report back to key stake holders; drive product place and contextual PR; activate with impact
- Support Internal PR & comms
- Community management
- Set the Castore TOV and associated copy guide
- Supporting the Marketing Director, plan and deliver high-impact content, multi-channel content that drive awareness, consideration, and growth.
- Build a content framework that maps the right messages to the right moments, formats, and surfaces across the customer journey.
- Ensure high-performing content is repurposed and distributed effectively across all relevant owned, earned, and paid channels.
- Maximise the utilisation of content from Castore’s partners
- Oversee the reactivity across channels to key sporting moments
- Lead our influencer & gifting strategy – building a passionate community through UGC, testimonials, and ambassador-led storytelling.
- Build and scale a structured talent/ambassador programme that empowers members to become brand champions and content creators.
- Design systems and incentives that make it easy and rewarding for members to share their stories.
- Line-manage the Content and PR manager & Content & PR Executive – develop, inspire and motivate the team
- Set high standards for content craft and creative ambition, while supporting team development and growth.
- Foster a culture of collaboration and excellence within the Brand & Content function.
- Identify and lead content-forward brand partnerships that enhance reach, relevance, and impact
- Stay attuned to culture and trends, ensuring our content is resonant, timely, and differentiated
- Work with internal teams and external partners to execute high-impact, narrative-led creative campaigns celebrating our Pro Sport partnership and mainline offer
- Management of our PR agencies – Consumer, Business and Crisis PR
- Management of the Copy agency to ensure content strategy is executed in line with brand tone of voice and messaging
- Collaborate fiercely with the creative & paid team to bring content to life visually across paid and owned channels
- Partner with the Product Design Director to ensure a consistent experience between brand content and product design & to tell rich story telling about our product design and technologies
- Work with the CRM team to ensure content strategy is aligned across campaigns, onboarding journeys, and always-on email comms
- Collaborate with key sporting partners to seek content opportunities and material is acquired and created
- Competitive salary
- Discretionary bonus scheme
- 25 days annual leave (plus bank holidays)
- Modern city centre offices in Manchester
- An opportunity to work with global sporting partners
- Office breakout space with pool tables, dart board and TV’s
- A chance to build a career with a fast paced, high growth brand
- Employee assistance programme
- Generous staff discount