
Administrator
- Manchester Trafford, Greater Manchester
- £24,937-26,598 per year
- Contract
- Full-time
- NVQ 3 or working towards
- GCSE English or equivalent
- European Computer Driving License (ECDL) or similar
- Able to demonstrate highly developed clinical practice
- IT skills
- Awareness of the wider NHS agenda
- Awareness of national and local strategic direction/frameworks
- Enhanced communication skills training
- Customer Service Experience
- Experience in prioritising
- Responsible for dealing with all enquiries and correspondence made by post, email, telephone, prioritising accordingly all correspondence and message, drawing attention to any marked "Urgent"
- Experience of working within a call centre environment
- Experience of working with a variety of software packages
- Working knowledge of the patient record system EMIS
- Previous experience in delivering a patient focused service for the District Nurse Service, Community Enhanced Care and Single Point of Access (TLCO)
- NVQ 3 or working towards
- GCSE English or equivalent
- European Computer Driving License (ECDL) or similar
- Able to demonstrate highly developed clinical practice
- IT skills
- Awareness of the wider NHS agenda
- Awareness of national and local strategic direction/frameworks
- Enhanced communication skills training
- Customer Service Experience
- Experience in prioritising
- Responsible for dealing with all enquiries and correspondence made by post, email, telephone, prioritising accordingly all correspondence and message, drawing attention to any marked "Urgent"
- Experience of working within a call centre environment
- Experience of working with a variety of software packages
- Working knowledge of the patient record system EMIS
- Previous experience in delivering a patient focused service for the District Nurse Service, Community Enhanced Care and Single Point of Access (TLCO)