National Account Manager - UK
- London
- Permanent
- Full-time
- Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure.
- Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.
- Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.
- Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner.
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.
- Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.
- You will sit within our UK function, within our highly talented Commercial team.
- You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention. Regularly review implementation and performance against expectations.
- You will build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans.
- You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries.
- You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!
- Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
- Proven experience in negotiating and excellent relationship-building and communication skills.
- An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
- Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor.
- Appetite for learning and development, recognizing the pace of change we are undergoing, and being a role model across all teams.
- Ability to provide a macro-level view and understanding, form strategies, and quantify business impact.
- You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
- A self-starter with an entrepreneurial can-do spirit!
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We're a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your fury friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!