Customer Service - English speaking - 100% remote in Greece
- Birmingham
- Permanent
- Full-time
Work model: 100% remote
Location: Greece
Employment type: Full-timeJoin the customer experts’ team and become part of a ‘Great Place to Work’ Certified CompanyAre you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses