Food and Beverage Assistant - The Conservatory

Galgorm

  • Ballymena, Co Antrim
  • £13.71 per hour
  • Contract
  • Full-time
  • 7 days ago
Food and Beverage Assistant - The ConservatoryJOB TITLE: Food & Beverage Assistant: The ConservatoryJOB REFERENCE: FBATC 08/25REPORTING TO: Restaurant ManagerHOURS: Full Time, primarily 4-5 days out of 7 including weekends.JOB LOCATION: Galgorm (Ballymena).SALARY: £12.21 -£13.71 per hourOur creative team is continually coming up with enticing Afternoon Tea menus inspired by beguiling jewels to surprise and delight our guests, ensuring every visit to Galgorm offers something truly unique and memorable.Please visit for a sneak peek at our dining offerings!About the role:As a Food & Beverage Assistant in The Conservatory, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. Working closely with chefs to ensure excellent knowledge of menus and of our handcrafted desserts and patisserie items available as part of Afternoon Tea. Also working closely with bar persons to ensure a full knowledge of drinks offerings including our extensive gin selection available in the adjoining Gin Library.We encourage everyone to bring their own personality and passion to work every day. All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.If you have a passion for customer service and want to join this fantastic team then we would love to hear from you!About the roleJob Description:Main duties will include, but are not limited to:Welcoming all guests to the restaurant in a friendly, polite manner.With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.Using the restaurant till systems to place orders and process customer payments correctly.Carrying out daily duties as required by the restaurant management team.Directing any guest complaints to the Restaurant Manager.Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.Make sure your personal appearance and uniform are in line with the required Resort standards at all times.Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.Attend any training that has been set up to aid your personal development.The Person:Applicant must:Have at least 1-year of previous waiting experience.Have a passion for the hospitality industry, great food, and great service.Be an excellent team player with a positive and friendly attitude.Have a flexible approach to working shift patterns and be available to work mornings, daytimes, and weekends.Have strong communication skills and be able to multi-task.Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.Desirable:Barista trainedPerks of the job!!We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.Please be aware that by applying for this post you are consenting to Galgorm processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contactGALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERSAbout the companyGalgorm Collection Resort, Northern Ireland's premier luxury retreat. Set amidst 380 acres of lush parkland along the River Maine, this award-winning resort offers a world-class Thermal Spa Village, exceptional dining, and 125 stylish rooms and suites. With a choice of three renowned restaurants, riverside hot tubs, and elegant wedding venues, Galgorm blends modern indulgence with timeless charm, creating the ultimate escape for relaxation, romance, and adventure.Roe Valley Resort, one of Northern Ireland's premier golf and spa resorts. Overlooking its own stunning 18 hole parkland golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts a choice of two quality restaurants and 118 stylish en suite rooms that blend the charm of a country house estate with modern luxuries and conveniences.Required Criteria
  • At least 6 months of customer-facing experience in a fast-paced environment.
  • Previous reception experience.
Desired Criteria
  • Previous experience in a hotel or hospitality setting.
  • Experience working as a switchboard operator.
Skills you'll need

Galgorm