Food & Beverage Assistant - Elements & Palm HouseJOB TITLE: F&B Assistant - Elements & Palm HouseJOB REFERENCE: EPHFB 08/25REPORTING TO: Elements Restaurant ManagerHOURS: Full-time, varied shifts primarily 4-5 days out of 7, including weekends.JOB LOCATION: Elements & Palm House, The Thermal Village, Galgorm.SALARY: Pay scale £12.21 - £13.71About the role:We are seeking to recruit a dedicated, enthusiastic supervisor to join our Thermal Village management team. You will assist with the management of all day-to-day operational issues relating to the food & beverage service within Elements and The Palm House.We are seeking someone with a passion for hospitality and the ambition to progress within an award-winning company.Elements opening times are Mon-Sun 10am-7pm with food served until 6pm each day. Please visitThe Palm House opens Mon-Sun from 12pm-10pm, drinks served until 9.30pm each day. Please visit to view our menu!If you would like to join our fantastic team and begin your Galgorm journey then please apply below!About the roleJob Description:The main duties will include but are not limited to;Welcoming all guests to the restaurant in a friendly, polite manner.With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.Using the restaurant till systems to place orders and process customer payments correctly.Carrying out daily duties as required by the restaurant management team.Directing any guest complaints to the Restaurant Manager.Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.Making sure your personal appearance and uniform are in line with the required Resort standards at all times.Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.Attend any training that has been set up to aid your personal development.The Person:Applicants must:Have a passion for the hospitality industry, great food, and great service.Have a least 1 year of previous waiting experience.Be an excellent team player with a positive and friendly attitude.Have a flexible approach to working shift patterns and be available to work evenings and weekends.Have strong communication skills and be able to multi-task.Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.Perks of the job!!We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contactGALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERSAbout the companyGalgorm Collection Resort, Northern Ireland's premier luxury retreat. Set amidst 380 acres of lush parkland along the River Maine, this award-winning resort offers a world-class Thermal Spa Village, exceptional dining, and 125 stylish rooms and suites. With a choice of three renowned restaurants, riverside hot tubs, and elegant wedding venues, Galgorm blends modern indulgence with timeless charm, creating the ultimate escape for relaxation, romance, and adventure.Roe Valley Resort, one of Northern Ireland's premier golf and spa resorts. Overlooking its own stunning 18 hole parkland golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts a choice of two quality restaurants and 118 stylish en suite rooms that blend the charm of a country house estate with modern luxuries and conveniences.Required CriteriaDesired CriteriaSkills you'll need
