Meeting & Events Coordinator - Quality Hotel Company - Up To 28K + Benefits- Mon - Fri - Buckinghamshire AreasImmediate StartOur client is looking for a talented Meeting & Events Coordinator to support the planning, coordination, and execution of all meetings, conferences, banquets, and events hosted at the hotel. The role ensures the seamless delivery of high-quality service from inquiry to event completion, enhancing guest satisfaction and maximizing revenue.Key Responsibilities:Client Management:Serve as the primary contact for clients from initial inquiry through to post-event follow-up.Conduct site inspections and client meetings to understand event requirements.Build strong client relationships to encourage repeat business.Event Coordination:Prepare detailed function sheets and communicate requirements to all relevant departments (kitchen, F&B, housekeeping, front office, AV, etc.).Coordinate all logistical aspects including room setup, catering, AV equipment, decorations, and timing.Ensure all client expectations and contractual obligations are met or exceeded.Operational Support:Be present on the day of the events to ensure smooth operations and address any issues on the day.Work closely with the Banqueting and Operations team to ensure service excellence.Ensure event spaces are set according to standards and client specifications.Administration & Systems:Maintain accurate and up-to-date records using hotel systems (e.g., Opera, Delphi, or similar).Manage event billing, deposits, and payment tracking in coordination with finance.Prepare event summaries, reports, and feedback forms post-event.Revenue & Sales Support:Assist in upselling event packages, rooms, and additional services to maximize revenue.Support the Sales team with proposal preparation, packages, and client follow-ups.Contribute ideas for new event offerings, packages, and seasonal promotions.Skills & Competencies:Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesCustomer-focused with a professional and positive attitudeAble to work under pressure and respond quickly to changesStrong attention to detailComfortable with hotel systems (Opera, Delphi, etc.) and Microsoft Office SuiteFlexibility to work evenings, weekends, and holidays as neededExperience & Qualifications:1-2 years' experience in event coordination or hospitality roles, preferably within a hotel settingDegree or diploma in Hospitality, Event Management, or related field (desirable but not essential)Knowledge of banquet operations and meeting room setupFamiliarity with health & safety and legal compliance for events
