Medical Secretary

NHS

  • Derby
  • Contract
  • Part-time
  • 14 days ago
As a Medical Secretary, you will play a pivotal role within our administrative hub. You will be responsible for delivering high-quality secretarial and administrative support to our doctors, nurses, and allied health professionals. Your work will help facilitate the smooth running of clinics and ensure timely communication with patients, healthcare professionals, hospitals, and service providers.Main duties of the jobTranscribing and typing clinical correspondence, including referral letters, dictations, and medical reports.Managing incoming and outgoing communications, such as emails, telephone calls, and post, with sensitivity and confidentiality.Liaising and having good communication with hospital departments, external agencies, and other healthcare providers to coordinate appointments and convey information promptly.Maintaining accurate and up-to-date patient records using the clinical system (training provided if required).Assisting clinicians with administrative tasks, including managing diaries, chasing test results, and arranging meetings.Ensuring all correspondence is actioned and filed in a timely manner.Supporting the wider reception and administrative teams as needed during busy periods or staff absences.About usOur surgery is committed to providing outstanding healthcare to our community. We strive for excellence in all aspects of patient care and administration, and our staff work collaboratively to ensure every patients journey is as smooth and positive as possible. You will be part of a vibrant and supportive team.DetailsDate posted20 August 2025Pay schemeOtherSalaryDepending on experienceContractFixed termDuration3 daysWorking patternPart-timeReference numberA4958-25-0001Job locationsDerby Family Medical Centre1 Hastings StreetDerbyDE23 6QQJob descriptionJob responsibilitiesKey ElementsEnquires from Patients are efficiently and courteously handledAll referral, administration correspondence, filing and record keeping of administration documents are undertaken.Specific Tasks:Typing referrals/letters/admin etc.Type referrals/letters memo's etc. from wither tasks, scans or hand written notesFilingFast Track referralsRaise in patients records onto eRS. Write details of fast track referrals in book.Periodically check that all fast track referrals have been issued an appointment date at hospital.eRS ReferralsRaise eRS referrals in patients recordsKeep track that patients have booked appointmentsEmail appropriate departmentsUpdate patients recordsScanned DocumentsRead to see what is required and action as appropriate to complete documents in a timely mannerTelephoneAnswer internal and external calls - patient and clinicians enquiriesKeeping system up to dateKeep computer information up to date (letterheads, referral forms etc.)Upload new letters and referral forms onto SystemOneThe post holder may be requested to perform other reasonable tasks within the remit of the post. Job descriptionJob responsibilitiesKey ElementsEnquires from Patients are efficiently and courteously handledAll referral, administration correspondence, filing and record keeping of administration documents are undertaken.Specific Tasks:Typing referrals/letters/admin etc.Type referrals/letters memo's etc. from wither tasks, scans or hand written notesFilingFast Track referralsRaise in patients records onto eRS. Write details of fast track referrals in book.Periodically check that all fast track referrals have been issued an appointment date at hospital.eRS ReferralsRaise eRS referrals in patients recordsKeep track that patients have booked appointmentsEmail appropriate departmentsUpdate patients recordsScanned DocumentsRead to see what is required and action as appropriate to complete documents in a timely mannerTelephoneAnswer internal and external calls - patient and clinicians enquiriesKeeping system up to dateKeep computer information up to date (letterheads, referral forms etc.)Upload new letters and referral forms onto SystemOneThe post holder may be requested to perform other reasonable tasks within the remit of the post.Person SpecificationQualificationsEssential
  • GCSE grade A to C in English and Maths
  • Disclosure Barring Service (DBS) check
Desirable
  • Secretarial Qualification or experience
  • Familiar with SystmOne
ExperienceEssential
  • Has previous experience as a medical secretary, administrator, or similar role (NHS or primary care experience highly desirable but not essential).
  • Is a proficient typist with excellent attention to detail and accuracy.(Typist Qualification is desirable but not essential)
  • Demonstrates strong organisational and time management skills, able to prioritise effectively and work to deadlines.
  • Possesses outstanding verbal and written communication skills.
  • Can deal with sensitive and confidential information in a professional manner.
  • Is IT literate and confident in the use of Microsoft Office and clinical IT systems (training will be provided).
  • Displays a caring, patient-centred approach, and enjoys working as part of a multidisciplinary team.
Desirable
  • Experience of working in a GP practice
  • Typist qualifications
Person SpecificationQualificationsEssential
  • GCSE grade A to C in English and Maths
  • Disclosure Barring Service (DBS) check
Desirable
  • Secretarial Qualification or experience
  • Familiar with SystmOne
ExperienceEssential
  • Has previous experience as a medical secretary, administrator, or similar role (NHS or primary care experience highly desirable but not essential).
  • Is a proficient typist with excellent attention to detail and accuracy.(Typist Qualification is desirable but not essential)
  • Demonstrates strong organisational and time management skills, able to prioritise effectively and work to deadlines.
  • Possesses outstanding verbal and written communication skills.
  • Can deal with sensitive and confidential information in a professional manner.
  • Is IT literate and confident in the use of Microsoft Office and clinical IT systems (training will be provided).
  • Displays a caring, patient-centred approach, and enjoys working as part of a multidisciplinary team.
Desirable
  • Experience of working in a GP practice
  • Typist qualifications

NHS