Medical Secretary
- Hereford
- £14.85 per hour
- Permanent
- Part-time
- Interviews are expected to be held week commencing 13th October 2025*
- Provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals via Choose & Book, 2 Week Waits, minutes, memorandums, etc. in an accurate and quality manner and follow up where appropriate.
- Assist the Practice Manager with all clerical and administrative duties including preparing timesheets, preparation of banking monies, collate recruitment responses and prepare interview packs, send recall letters/health check letters as appropriate
- Understand the legislative requirements and Practice Policies for GDPR and Data Protection and act as a primary point of contact with regard to all Subject Access Requests, undertaking effective and efficient recording of patient data sharing information
- Record all referral data and produce reports as required.
- Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- Undertake a substantial role in the administration of the annual flu clinics and other patient initiatives
- Retrieve medical records and assist the completion of medical/insurance records and/or administer and photocopy patient records at the request of solicitors under the Access to Medical Records Act and/or consultants at their request and undertake appropriate invoicing procedures
- File patient information and correspondence in electronic patient medical records including the file of secure documents appropriately into Docman
- Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Maintain an up-to-date address/telephone directory of hospital consultants and outside services available to patients within GP Team Net
- Assist with the gathering of statistics and information when required.
- Provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals via Choose & Book, 2 Week Waits, minutes, memorandums, etc. in an accurate and quality manner and follow up where appropriate.
- Assist the Practice Manager with all clerical and administrative duties including preparing timesheets, preparation of banking monies, collate recruitment responses and prepare interview packs, send recall letters/health check letters as appropriate
- Understand the legislative requirements and Practice Policies for GDPR and Data Protection and act as a primary point of contact with regard to all Subject Access Requests, undertaking effective and efficient recording of patient data sharing information
- Record all referral data and produce reports as required.
- Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- Undertake a substantial role in the administration of the annual flu clinics and other patient initiatives
- Retrieve medical records and assist the completion of medical/insurance records and/or administer and photocopy patient records at the request of solicitors under the Access to Medical Records Act and/or consultants at their request and undertake appropriate invoicing procedures
- File patient information and correspondence in electronic patient medical records including the file of secure documents appropriately into Docman
- Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Maintain an up-to-date address/telephone directory of hospital consultants and outside services available to patients within GP Team Net
- Assist with the gathering of statistics and information when required.
- Be able to demonstrate an understanding and commitment to working within a large Primary Care Team.
- Capable of remaining calm, with consistent accuracy and concentration under pressure.
- Objective and impartial.
- Enthusiastic with energy and drive.
- Ability to work without direct supervision.
- A solutions focussed approach.
- Self-motivated but aware of limits of authority.
- Pragmatic approach to day to day irritations.
- An ability to accurately transcribe complex correspondence by touch typing from audio-dictation using medical terminology.
- Advanced working knowledge of Microsoft Office applications.
- Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
- Experience of complex administration and record keeping in an office environment.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Time management and the ability to work to deadlines.
- Negotiation and conflict management.
- Problem solving skills.
- Ability to organise and prioritise own workload.
- An enquiring mind with a willingness to learn new skills and procedures.
- Good level of education to GCSE standard or equivalent.
- AMSPAR Medical Secretary Diploma.
- RSA III Word Processing/Information Technology or equivalent.
- ECDL or equivalent.
- Experience of working as a medical secretary and having a good understanding of medical terminology.
- Computer literate with excellent keyboard skills.
- Self-starter, able to work on own initiative, following set procedures and protocols.
- Experience of working as a medical secretary and having a good understanding of medical terminology.
- Computer literate with excellent keyboard skills.
- Self-starter, able to work on own initiative, following set procedures and protocols.
- Demonstrate an understanding and commitment to good standards of patient care.
- Enjoys working as part of a Primary Care Team.
- Sensitive to the concerns of others without being disproportionately influenced by them.
- Working knowledge of medical terminology.
- Understanding of the requirements of the Data Protection Act and Caldicott Principles.
- Be able to demonstrate an understanding and commitment to working within a large Primary Care Team.
- Capable of remaining calm, with consistent accuracy and concentration under pressure.
- Objective and impartial.
- Enthusiastic with energy and drive.
- Ability to work without direct supervision.
- A solutions focussed approach.
- Self-motivated but aware of limits of authority.
- Pragmatic approach to day to day irritations.
- An ability to accurately transcribe complex correspondence by touch typing from audio-dictation using medical terminology.
- Advanced working knowledge of Microsoft Office applications.
- Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
- Experience of complex administration and record keeping in an office environment.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Time management and the ability to work to deadlines.
- Negotiation and conflict management.
- Problem solving skills.
- Ability to organise and prioritise own workload.
- An enquiring mind with a willingness to learn new skills and procedures.
- Good level of education to GCSE standard or equivalent.
- AMSPAR Medical Secretary Diploma.
- RSA III Word Processing/Information Technology or equivalent.
- ECDL or equivalent.
- Experience of working as a medical secretary and having a good understanding of medical terminology.
- Computer literate with excellent keyboard skills.
- Self-starter, able to work on own initiative, following set procedures and protocols.
- Experience of working as a medical secretary and having a good understanding of medical terminology.
- Computer literate with excellent keyboard skills.
- Self-starter, able to work on own initiative, following set procedures and protocols.
- Demonstrate an understanding and commitment to good standards of patient care.
- Enjoys working as part of a Primary Care Team.
- Sensitive to the concerns of others without being disproportionately influenced by them.
- Working knowledge of medical terminology.
- Understanding of the requirements of the Data Protection Act and Caldicott Principles.