Dispatch Manager
- Wednesbury, West Midlands
- £38,000 per year
- Permanent
- Full-time
This is a hands-on leadership role, where you'll be responsible for managing stock, developing staff, and driving efficiencies across the goods in and dispatch functions.Key Responsibilities
- Lead, train, and monitor warehouse staff to ensure compliance with procedures.
- Oversee all incoming and outgoing goods, ensuring accuracy and efficiency.
- Maintain stock levels of packaging and materials (pallets, boxes, bins, banding, etc.).
- Monitor and report on unloading/waiting times, setting and achieving performance targets.
- Organize and rotate stock, making effective use of pallet racking.
- Liaise with the office on slow-moving products and stock requirements.
- Ensure all materials required for night shift operations are prepared in advance.
- Carry out monthly stock-takes and maintain agreed stock levels.
- Complete and record daily forklift truck inspections.
- Previous experience in warehouse, logistics, or dispatch management.
- Strong stock control and inventory management knowledge.
- Proven leadership skills with the ability to train and motivate a team.
- Excellent organizational and problem-solving skills.
- Strong IT skills, including Microsoft Office or warehouse management systems.
- High attention to detail and commitment to quality.
- Valid forklift truck license and practical experience.
- Experience in a manufacturing or engineering environment is advantageous
- Knowledge of lean/continuous improvement practices.
- Health & Safety awareness and relevant certifications (e.g., IOSH, First Aid).