Senior Manager, Account Management

Intapp

  • London
  • Permanent
  • Full-time
  • 30 days ago
Intapp is looking for a Senior Manager, Account Management for the DealCloud product line. In this role you manage the team that cultivates and grows the existing client base and identifies new opportunities while maximizing customer benefits and adopts our software platform. The Account Managers are responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged, strategic partners. You will be given an opportunity to work with a very talented leadership team of executives.What You'll Do:
  • - Manage a team of 7 to 9 Account Managers that own the overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
  • - Coach Account Managers on how to establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
  • - Help in managing the entire sales lifecycle of transactions to ensure visibility into and predictability of the lead-to-close process.
  • - Ensure positive relationships with all employees, customers, partners, and shareholders from your department.
  • - Meet and exceed team upsell opportunities.
  • - Make sure that your team is working with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • - Providing guidance on timely and positive resolution of escalated sales-related issues
  • - Communicating with key customers, business partners and executives on significant issues and accomplishments.
What You'll Need:
  • - 5-7 years of account management experience in software industry
  • -3+ years management experience in software industry
  • - Strong interpersonal communication skills and ability to achieve set goals and deadlines
  • - Natural leadership skills, and ability to mobilize people towards a goal
  • - Ability to pick up new technologies easily
  • - Good understanding of Excel, financial modeling, and financial reporting
  • - Experience with Salesforce or other CRM platforms
  • - Prior experience in closing sales deals at the executive level a plus
  • - Knowledge of the private equity and financial services market preferred
What you will gain:At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.Here, you will have the opportunity to:
  • Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
  • Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
  • Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.#LI-AC1Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

Intapp