ServiceNow Account Manager
- Birmingham London
- £100,000-120,000 per year
- Permanent
- Full-time
- Identify and develop new business opportunities across enterprise and public sector clients within the ServiceNow landscape.
- Own the full sales cycle – from lead generation through to close, including RFPs, proposals, and negotiations.
- Develop and maintain strong client relationships, positioning yourself as a trusted advisor.
- Engage regularly with C-level stakeholders, understanding their business challenges and aligning ServiceNow solutions to their strategic goals.
- Collaborate closely with technical consultants, pre-sales architects, and delivery teams to ensure successful scoping, solution design, and implementation.
- Manage and grow existing accounts, identifying opportunities for expansion and upselling.
- Maintain accurate forecasting and pipeline visibility using CRM tools (e.g., Salesforce).
- Stay up-to-date with the latest ServiceNow offerings and industry trends.
- Proven track record of success in enterprise software sales, preferably within the ServiceNow ecosystem.
- Experience engaging in complex solution sales with a strong consultative approach.
- Strong commercial acumen with the ability to shape and close six- to seven-figure deals.
- Demonstrated ability to manage relationships with senior stakeholders (CIO, CTO, CFO, etc.).
- Confident working across cross-functional teams, particularly with technical and pre-sales colleagues.
- Ability to thrive in a fast-paced, high-growth environment.
- Excellent communication, negotiation, and presentation skills.
- Based in or able to commute to London, Birmingham, or Edinburgh.
- £100,000 – £120,000 base salary
- Uncapped commission with realistic OTE potential of £200k+
- Flexible hybrid working (office/client/home-based)
- Private healthcare, pension, and other standard benefits
- Supportive team culture with access to expert delivery and technical teams
- Opportunity to work with a respected and growing ServiceNow partner