Senior Client Account Manager

Evri

  • Leeds
  • £47,500-53,750 per year
  • Permanent
  • Full-time
  • 7 days ago
We're Hiring: Senior Client ManagerLocation: Remote ¦ Reporting to: Senior Business Development Manager – UKAre you passionate about building strong client relationships and driving business growth? Do you thrive in a fast-paced, international logistics environment? If so, we’d love to hear from you!We’re looking for a Senior Client Manager to join our dynamic team and take the lead in managing and growing our client base in China. This is a high-impact role where your strategic thinking, operational expertise, and customer-first mindset will shape long-term success.At Evri, we lead the way in delivery. We’re market leaders and we invest to keep on growing.This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!What You’ll Be Doing:
  • Be the face of our business for key clients, owning relationships from start to finish.
  • Identify and engage new clients – from top eCommerce platforms to cross-border logistics companies.
  • Deliver tailored logistics solutions that meet unique client needs and drive revenue growth.
  • Lead regular client visits and business reviews to strengthen partnerships and uncover new opportunities.
  • Manage contracts, onboarding, and daily operations – from cargo collection to invoicing.
  • Monitor service levels and ensure SLAs are consistently met.
What You’ll Bring:
  • A degree or equivalent experience, with 3–5 years in cross-border logistics.
  • Experience in international logistics, technical sales, and final mile operations.
  • Mandarin is preferred but not a mandatory requirement. Excellent communication and negotiation skills.
  • Strong Excel and MS Office skills, plus top-notch presentation abilities.
  • A collaborative spirit and stakeholder management skills to work across teams in China and the UK.
Ready to Make an Impact?Join us and be part of a team that’s shaping the future of international logistics. Apply now and let’s grow together!At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.We are Evri. Where everyone is welcomeWe’re excited for the future. Let’s deliver it together.Every parcel, every person, every place – every delivery made for you.Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Evri