We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.Whether you're looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.It's a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.What you'll be doing
Provide general business and admin support to keep daily operations running smoothly
Managing and organising information including working with confidential data, documents, and records responsibly
Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
Collaborating with internal team and external customers to provide helpful, professional service
Helping the team meet important deadlines through strong organisation and attention to detail
What skills you needWe're proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.We value skills developed through education, volunteering, caring responsibilities, and other life experiences - and we'll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:
Effective communication: Ability to interact with people both in writing and verbally
Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
Customer focused: Professional, helpful approach to service delivery
Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
Team player: Able to collaborate effectively with colleagues across the organisation
Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data
What we offer
Salary Sacrifice Schemes including Cycle to Work and car lease
Access to discounts and savings on groceries, activities, eating out and shopping
Capital Credit Union
Local Government Pension Scheme
Work-life balance and flexibility
27 days of annual leave plus 6 bank holidays
Maternity and adoption pay
Training and development opportunities
Access to health and wellbeing support including access to counselling through our Employee Assistance Program
Further info
There are no line management responsibilities associated with this role
The post will be based at Wester Hailes Healthy Living Centre, however, the role may require the successful candidate to work at any Council location.
The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.
