End Date Tuesday 16 September 2025Salary Range £35,340 - £37,200Flexible Working Options Flexibility in when hours are workedJob Description Summary Based in WatfordJob DescriptionJOB TITLE: Salesforce AdministratorSALARY: £35,340-£40,920LOCATION(S): WatfordHOURS: Full-timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days, or 40% of your time, at our Watford site.About this OpportunityEnsuring that the Salesforce platform provides the business with an effective and efficient way to process the lifecycle of our vehicles – from driver enquiry through to vehicle termination. Responsible for the translation of business requirements into functional specifications enabling SF development.About usWe’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more informationWhat you’ll needResponsible for the translation of business requirements into functional specifications for the SF development team.Optimisation & Continuous Improvement: 1st line support for escalated technical queries from Operational Teams – conducting full analysis and investigation. Owner of monthly adit and deep dive sessions to ensure adaptation of any functional change or challenge is identifiedChange Management: Creation and delivery of effective change – conducting a rigorous testing cycle - designing scripting and scenarios.Management Information: Utilise data sources to engineer reporting suites and dashboards to enable the monitoring of KPI’s, enabling feedback for change. Analyse patterns or queries and take corrective measures where required.Training & Knowledge: Responsible for translating technical build into functional training and upskilling the Learning & Development team to enable effective roll out to the business.Knowledge & Growth: Provide operational expertise and support to product owners and the wider technical team in respect of business processes.And any experience of these would be really usefulExtensive experience with Salesforce and BOWilling to undertake training and examinations if requiredExtensive Salary Sacrifice knowledge and experienceExperienced in business UAT with the ability to write scenarios and scriptingSignificant experience in a leasing environmentHas a detailed understanding of Tuskers internal operational process flowsAbout working for usOur focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping24 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesIf you’re excited by the thought of becoming part of our team, get in touch.We’d love to hear from you.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
