Senior Technical Product Manager

Kings Cross, Central London
Permanent
Full-time

1 month ago

Music is UniversalIt’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.The A Side: A Day in The LifeAbbey Road and Audiomovers' are seeking a highly skilled, delivery focused and experienced Senior Technical Product Manager to join their team. This role bridges the gap between business needs and technical strategy/execution, playing a crucial role in defining, driving and delivering the commercial technology strategy, translating requirements into scalable solutions, and collaborating closely with cross-functional teams to deliver exceptional outcomes.You will be responsible for the continued development and maintenance of Abbey Road and Audiomovers' commercial technologies. This includes, but is not limited to, D2C and B2B sectors such as:

User and authenticated/account services
Product licensing and authorisation
Online studio booking services
CRM integrations
Website and CMS integrations
Payments integrations/services
Web analytics integrations
Customer acquisition & retention technology/integrations
Data warehouse and reporting capabilities
End-user product-web features
Internal/admin tools

In this role, you will also steer a team of developers, POs and QAs, provide out-of-hours/outage support, oversee the technical aspects of marketing campaigns, manage UAT & release and the budget for the technology team and its tooling.The B Side: Skills & ExperienceBe Collaborative

Collaborate with business, engineering, design, and marketing stakeholders to define and prioritize features, enhancements, and bug fixes
Act as the voice of the business during development, ensuring solutions meet agreed-upon requirements
Provide direct line management for a small team of product owners, analysts, and QAs
Manage and own the technology budget

Be Technical

Act as the product owner and delivery lead in an agile environment
Work closely with engineering teams to break down features into actionable user stories with clear acceptance criteria
Ensure technical feasibility of proposed solutions and advocate for best practices in design and scalability, ensuring features, bugs, and changes are deployed efficiently and safely
Elicit, document, and validate detailed business and technical requirements through interviews, workshops, user stories, and use case
Translate business needs into clear functional and non-functional requirements
Conduct gap analyses and impact assessments of proposed changes
Create process flows, data models, and wireframes to clarify complex concepts

Person SpecificationNecessary

Strong experience in a Product Manager, Technical Business Analyst, or similar role in a technology-driven organization
Strong understanding of software development lifecycle (SDLC), particularly Agile
Experience writing clear, actionable requirements and user stories
Proven ability to manage multiple stakeholders with competing priorities
Strong analytical, problem-solving, and communication skills
Experience working with tools like Jira, GitHub, Figma, SQL, Google Analytics / BigQuery / Cloud Platform, Hubspot, headless CMS
Strong leadership, influence and stakeholder management
High attention to detail without losing sight of the big picture
Comfortable operating in ambiguity and navigating complexity
Results-oriented with a proactive and hands-on approach

Desirable

Technical background
Experience in E-commerce, APIs, CMS integrations, SaaS platforms, data platforms, and/or enterprise systems
Familiarity with UX principles and wireframing tools (e.g., Figma)

Just So You Know…The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category: Technology

Universal Music

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