Cardiology Reception and Booking Administrator

NHS

  • Eastbourne, East Sussex
  • £24,465 per year
  • Permanent
  • Full-time
  • 8 days ago
This is a fast paced demanding but rewarding role. If you are looking for a challenge and want to feel you are making a real difference, we want to hear from you. You will be working with a team of highly qualified professionals, from Cardiologists, physiologists and Nurses along side the rest of the admin team. You will need to be organised, be able to prioritise and work to strict booking time frames and deadlines.You will contribute to the income of the department by ensuring all clinics are fully utilised and cashed up. Producing and reporting test results and ensure they are disseminated to the correct consultant. This position is a hybrid role which includes covering the Cardiology Reception for annual leave.Main duties of the jobThe job is varied and will allow you to use your initiative. You will ensure all clinics are filled by booking onto the Tomcat and Pas booking systems. Take calls from patients and liaise with them regarding their bookings. A degree of compassion must be demonstrated when communicating with our Cardiology patients. Moving and cancelling patients and clinics at short notice will be part of this role. Supporting other team members during holiday time. 2 days of the role will be based in the Cardiology Reception area. Here you will meet and greet our patients with a professional, welcoming manner. Help to rebook appointments answer queries and cash up clinics.This is not an exhaustive list and full training and support will be provided to the successful candidate.Work each day to deliver our Trust Values by demonstrating Kindness, Inclusivity and Integrity.About usA wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.Statement on the Use of AIWe value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.DetailsDate posted26 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annumContractPermanentWorking patternFull-timeReference number374-SR3757Job locationsEastbourne District General HospitalKings RoadEastbourneBN21 2UDJob descriptionJob responsibilitiesPlease refer to the job description attached.If you have any questions about this position please do not hesitate to contact us. Job descriptionJob responsibilitiesPlease refer to the job description attached.If you have any questions about this position please do not hesitate to contact us.Person SpecificationQualificationsEssential
  • GCSE or equivalent in English and Maths
  • Ability to undertake additional training on departmental IT and manual systems
  • Computer literate
ExperienceEssential
  • Previous admin and clerical experience in a busy office environment or similar skills
Desirable
  • Experience and understanding of a Patient Administration System (PAS)
  • Customer care skills and experience, preferably within a healthcare environment.
Person SpecificationQualificationsEssential
  • GCSE or equivalent in English and Maths
  • Ability to undertake additional training on departmental IT and manual systems
  • Computer literate
ExperienceEssential
  • Previous admin and clerical experience in a busy office environment or similar skills
Desirable
  • Experience and understanding of a Patient Administration System (PAS)
  • Customer care skills and experience, preferably within a healthcare environment.

NHS