
Warranty Triage Handler
- Harlow, Essex
- £30,000 per year
- Permanent
- Full-time
- Harlow Area
- Up to £30,000 salary
- Monday to Friday 9am - 5:30pm + 1in3 Saturdays 9am - 1pm
- You will qualify claims under supervision to ensure accurate and speedy claims resolution.
- Guide claimants through relevant claims process and offering advice regarding suitable repairers
- Resolve claims across a variety of platforms, telephone, fax, email and online
- Understanding our various customers' requirements and working with them to ensure they are properly dealt with
- Maintain company service levels
- Provide support to the Sales team by providing accurate and timely information
- Provide professional and friendly service
- Produce reports/spreadsheets on claims issues/queries on request Arrange vehicle assessments
- Have an ability to understand the basic workings of modern vehicles
- Have a high level of literacy and numeracy
- Have good communication skills