
Hotel Manager
- Polmont, Falkirk
- £45,000-50,000 per year
- Permanent
- Full-time
- Oversee day-to-day hotel operations, ensuring smooth and efficient functioning across all departments.
- Lead and motivate teams within food and beverage, guest services, and other operational areas.
- Implement and uphold high standards of service quality, ensuring guest satisfaction at every touchpoint.
- Manage budgets, control costs, and optimise revenue opportunities.
- Ensure compliance with health and safety regulations and company policies.
- Foster a welcoming, inclusive environment for staff and guests, promoting professional development.
- Collaborate with senior management to implement strategic plans and hotel initiatives.
- Handle guest issues with empathy and professionalism, maintaining the hotel’s reputation for excellence.
- Proven experience managing hotel operations
- Previous experience in a similar managerial role within the hospitality industry, ideally in a 4-star setting.
- Exceptional leadership skills, capable of inspiring and developing teams.
- Adept at managing budgets, controlling costs, and driving revenue growth.
- Excellent interpersonal and communication skills, demonstrating empathy and trustworthiness.
- Ability to work effectively in a fast-paced environment, maintaining attention to detail and high standards.
- A proactive approach to problem-solving, with a focus on delivering exceptional guest experiences.
- Strong organisational skills and the ability to adapt to changing priorities.