
Head of High Speed Business
- London
- £85,395-101,323 per year
- Contract
- Full-time
- Direct the Network Rail High Speed (NRHS) business team as a viable independent business within the constraints of applicable legislation.
- Lead and champion the requirements & contractual rights of the client within the NRHS Strategic Business Plan and operational activities to support the HS1 Ltd periodic review process.
- Lead the development of the commercial processes of the NRHS Business team, developing relationships with external clients to maximise revenue for current and future business opportunities.
- Build and develop working relationships with key internal and external stakeholders to provide excellence in customer service including establishing and maintaining relationships, setting appropriate policies/standards and reporting regimes, and developing customer service initiatives.
- Lead the proactive management of the delivery of client's requirements including the production and of a robust audit and compliance process for the Operator Agreement and Station Concession Agreements and any associated contracts and/or Delegated Agreements.
- Lead and direct the development of communications and engagement strategies to promote the NRHS business through effective relationships with internal and external stakeholders.
- Represent the NRHS Business team at a senior level across the industry, including customers, infrastructure managers, TOCS, and stakeholders such as DfT and ORR.
- Lead the collation, analysis and interpretation of all relevant market intelligence so that appropriate decisions may be reached and stakeholders informed.
- Lead the monitoring, measurement of compliance and adherence to regulatory and legal requirements.
- Qualified to degree level or equivalent
- Commercially astute, persuasive and customer focussed
- Experience/knowledge of regulatory and legal constraints and requirements
- Previous experience within a sales management environment
- Relevant business and financial skills and experience
- Experience of leading change management
- Personal qualities of communication and persuasion
- Multi-company experience
- Comprehensive knowledge of products and services that may be offered
- Comprehensive knowledge of the Railway