GMP & Quality Advisor

Lush

  • Poole, Dorset
  • £33,250-37,750 per year
  • Permanent
  • Full-time
  • 4 hours ago
GMP & Quality AdvisorApplication Deadline: 18 September 2025Department: VariousEmployment Type: Permanent - Full TimeLocation: Poole - Nuffield Industrial EstateCompensation: £33,250 - £37,750 / yearDescriptionShift - Monday - Friday 7am- 3pmWe're looking to recruit a new member of our Quality team to act as a key communicator between our Quality and Manufacturing teams. This role will be instrumental in ensuring everyone understands and correctly implements our quality processes and our work in accordance with ISO 22716.The ideal candidate will be confident in communicating with business leads and will be able to champion change management and ensure our agreed-upon quality standards are smoothly put into practice. You'll be the go-to person for guiding new initiatives from start to finish, always making sure our Quality Management System (QMS) is at the heart of what we do.We're really looking for someone who excels at communication and collaboration. You'll be an important part in ensuring that there is a strong link between Quality and Manufacturing, making sure that quality principles are not just understood, but truly embraced and effectively implemented across the board.Key ResponsibilitiesGMP System Oversight & Implementation:
  • Working with the quality team in facilitating the understanding and implementation of ISO 22716 guidelines across all relevant departments, ensuring that the company's GMP system is correctly implemented in all departments.
  • Work with department heads to implement quality & GMP-related procedures, instructions, specifications, and records, ensuring they are interpreted and implemented and maintained in each department.
  • Ensure that all documentation is approved, signed, dated, and accessible to appropriate personnel,
  • Ensure obsolete documentation is no longer visible or in use.
Accountability & Compliance Monitoring:
  • Collaborate with various production and support teams to ensure their activities consistently comply with established GMP & quality procedures and the ISO 22716 standard.
  • Monitor the day-to-day upkeep of GMP standards, encouraging communication with the quality department.
  • Act as a point of contact for GMP-related questions and provide guidance to ensure that personnel are aware of and fulfilling their defined responsibilities.
  • Conduct or participate in routine walk-throughs, audits and informal checks in production, control, and storage areas to observe practices and identify and report potential deviations from GMP standards to Quality Lead & QA manager.
Training & Development:
  • Assist in identifying the GMP training needs of all personnel, regardless of level or seniority, and contribute to the development and implementation of a corresponding training program.
  • Deliver or coordinate appropriate GMP training tailored to the jobs and responsibilities of individuals and teams where required.
Deviation & Non-Conformity Management:
  • Support the quality team in any investigations of deviations or non-conformances as and when required.
  • Internal Auditing Support:
  • Assist in planning and conducting internal audits where required to monitor the implementation and status of policies and processes, evaluating observations and sharing them with appropriate management.
  • Supporting room managers with corrective action plans and implementing appropriate preventative and corrective actions.
  • Follow up on internal audit findings to confirm the satisfactory completion or implementation of corrective actions.
Continuous Improvement:
  • Assist the quality department in identifying opportunities for continuous improvement in GMP processes and practices based on audit findings, deviation investigations, and feedback from teams.
  • Support change control processes, ensuring that changes which could affect product quality are approved and performed on the basis of sufficient data.
Cross-functional Communication:
  • Serve as a key communicator between the Quality department and other operational teams regarding GMP expectations and performance.
Desired Qualifications & SkillsExperience: Experience in a quality or manufacturing role within the cosmetic, pharmaceutical, or food industry, with a strong understanding of GMP principles.Knowledge: In-depth knowledge of ISO 22716:2007 (Good Manufacturing Practices for Cosmetics) is essential. Familiarity with other relevant quality management systems (e.g., ISO 9001) is a plus.Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of an organization.
  • Strong analytical and problem-solving abilities, with an eye for detail.
  • Ability to interpret and apply complex regulatory and quality standards.
  • Proficient in documentation and record-keeping practices.
  • Organizational skills to manage multiple tasks and priorities.
  • Training and presentation skills.
Personal Attributes
  • Proactive and self-motivated with a strong sense of ownership and accountability.
  • Diplomatic and persuasive, capable of driving change and fostering a culture of compliance.
  • Committed to quality and continuous improvement.
  • Integrity and strong ethical standards.
Diversity matters:We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.We see you, we celebrate you, we want you!

Lush