
Sales Executive
- Cardiff
- Permanent
- Full-time
- Respond to queries from new and existing customers relating to new and used vehicle sales
- Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and the Volkswagen brand.
- Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
- Manage the vehicle handover process, ensuring compliance with processes
- Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
- Previous, proven experience of working within a customer focusing sales environment
- Warm and friendly personality portraying a professional image to all customers (both face to face and over the phone)
- Excellent communication and interpersonal skills
- Know and understand how important it is to use social media, video and chat platforms to engage with customers, and your not afraid to use them.
- Must possess a full, clean driving licence - no drink driving convictions for insurance purposes
- Monday to Friday with an alternate Saturday
- 8.30am to 6pm weekdays
- Saturdays 8.30am to 5pm
- 30 days of annual leave (including bank holidays) plus your Birthday off
- High earning potential through commission and bonus
- Manufacturing specific training along with inhouse training
- Company Vehicle
- Contributory Pension Scheme
- Life Assurance (death in service benefit)*
- Enhanced Maternity/Adoption/Paternity leave options
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Staff discounted parts and servicing plus a free MOT every year
- Staff Car Scheme*
- Cycle to Work Purchase Scheme*
- Vehicle Purchase Schemes and preferential parts, service and labour rates*
- Colleague Referral Scheme/Customer Referral Schemes
- Employee Assistance programme with 24/7 confidential helpline and designated Mental Health First Aiders on site.
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health
- Development opportunities within the Sinclair Group
- Free onsite parking