
Jaguar Land Rover Car Sales Executive
- Cardiff
- Permanent
- Full-time
- Sell the required number of vehicles as per your target while working with the dealerships robust sales processes and methods.
- Manage customer enquiries by use of an electronic diary system, ensuring every prospect is followed up effectively. Ensuring accurate data capture for future contact.
- Ensure that all customers are informed of and shown all available options, extras, accessories and extended warranties.
- Ensure all digital enquiries are responded to within the agreed time and utilising the digital selling tools available.
- Ensure that all customers are properly qualified in respect of methods of vehicle funding, and are referred to a member of the management team.
- Managing relationships with your customers, including keeping in regular contact with them about our products and forthcoming events, as well as maintaining a "customer focused" attitude.
- Proactively seek and secure repeat and additional vehicle sales using prospecting, follow-up, referral and other available methods.
- Update the dealership's records with customer information to ensure that the database is fully and accurately maintained.
- Accurately describe and appraise all part-exchange vehicles in order that the Sales Manager can clearly and easily provide the most accurate valuation.
- Assist the team in maintaining the highest standards for showroom and used vehicle displays.
- Influencing skills, with the ability and confidence to convert enquiries into sales
- Brilliant customer service experience, to build long term relationships
- Fantastic listening skills to understand customer requirements and needs
- A willingness to learn and develop your product knowledge
- Professionalism, with a commitment to adhere to process and procedure
- Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
- 30 days annual leave per year (including bank holidays) that will increase with length of service
- Birthday day off
- High earning potential through commission or bonus
- Manufacturing specific training along with inhouse training
- Contributory Pension Scheme
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
- Free onsite parking