
Quality Assurance Manager
- Neath, Neath Port Talbot
- Permanent
- Full-time
- Develop, implement, and maintain the Pharmaceutical Quality System (PQS) in accordance with ISO 9001, ICH Q10, and other relevant regulatory requirements.
- Ensure compliance with UK Human Medicines Regulation 2012 (SI2012/1916 as amended), the Orange Guide, and EudraLex.
- Oversee the development and implementation of Standard Operating Procedures (SOPs), work instructions, and forms or records.
- Prepare for and manage external audits, including those conducted by regulatory bodies and customers.
- Manage quality risk assessments and ensure that Quality Risk Management principles are applied throughout the organization as per ICH Q9 requirements.
- Manage core PQS processes. Conduct internal audits and Customer Audit.
- Lead cross-functional teams to ensure quality objectives are met and foster a culture of continuous improvement.
- Provide technical guidance and support to internal departments.
- Ensure compliance with all relevant regulatory requirements, particularly MHRA standards, as well as FDA, EMA, and other international regulations.
- Support inspection readiness activities and meetings including relevant stakeholders.
- Develop and implement quality management systems and processes to support product development, manufacturing, and distribution.
- Conduct regular self-inspections to identify areas for improvement and ensure adherence to MHRA quality standards.
- Lead investigations into quality issues, deviations, and non-conformances, and document findings and corrective actions.
- Support and facilitate customer audits by providing relevant documentation, coordinating audit schedules, and addressing any customer concerns or inquiries
- Undertake additional tasks and responsibilities as assigned by the line manager to support evolving team and organizational needs.
- Drive continuous improvement initiatives to enhance product quality and operational efficiency.
- Implement best practices and innovative solutions to improve quality processes and systems, with a focus on meeting MHRA guidelines.
- Analyse quality data and metrics to identify trends and areas for improvement.
- Foster a culture of quality and continuous improvement within the organization.
- Collaborate with internal and external stakeholders to ensure MHRA quality standards are met.
- Communicate risks and issues to senior management and stakeholders.
- Minimum of 5 years of experience in quality management within the pharmaceutical industry or Bachelor’s degree in a relevant field such as Pharmacy, Chemistry, Biology, or Engineering.
- Proven track record in managing pharmaceutical Quality system and leading continuous improvement activities.
- In-depth knowledge of MHRA regulatory requirements and quality standards applicable to the pharmaceutical industry.
- Strong project management skills, including the ability to plan, execute, and monitor projects effectively.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
- Communication skill to support implementation of a quality mind set across departments
- Detail-oriented with a strong commitment to MHRA quality and compliance.
- Proficiency in quality management software and tools.
- Ability to adapt to changing priorities and manage multiple tasks simultaneously in a fast-paced environment.