
Administration Team Leader
- Ipswich, Suffolk
- Permanent
- Full-time
Supervise the administration team at Hinkley Point C, ensuring all tasks are completed accurately, on time, and in line with company policies. Oversee site administration, weighbridge operations, and record-keeping. Liaise with internal teams and external contractors, champion customer service excellence, and support safe, compliant, efficient, and profitable operations.Join a Landmark Project, Sizewell C Nuclear Power Station
Biffa's Specialist Services Industrial Division has secured the waste management contract for the build of Sizewell C, a major nuclear power station development in Suffolk.With a projected 9 to 12-year construction period, this high-profile project mirrors our successful work at Hinkley Point C. Operations will eventually move to a purpose-built Waste Consolidation Centre, but initially, our team will manage the contract directly from the client's site, overseeing collections, subcontractors, reporting, invoicing, and waste consultancy.Your core responsibilities.
- Oversee day-to-day administration tasks as directed by the Commercial Manager.
- Lead and manage the performance of the administration team.
- Manage weighbridge operations and produce required reports for clients, contractors, and the company.
- Check and process supplier invoices accurately, maintaining clear records.
- Support the operations team by booking lift requirements when needed.
- Maintain and update customer data on relevant systems, ensuring effective communication across the depot.
- Handle inbound enquiries promptly and professionally, ensuring customer issues are resolved to satisfaction.
- Manage the NNB document control system “Teamcentre” and keep relevant managers informed of changes or updates.
- Proven experience in a senior administrative role, ideally within logistics or waste management.
- Strong people management and health & safety leadership skills.
- Track record of meeting service delivery KPIs and producing MI reports with trend analysis.
- Knowledge of waste industry laws, environmental and health & safety legislation.
- Proficient in Microsoft Office, Teams, and extracting data from BI reports.
- Full driving licence
- IOSH General Certificate (or willingness to achieve).
- Ongoing career development, training and coaching - Because if you don't grow, we don't grow.
- Competitive salary.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Life cover.