Customer Service

Primeline Group

  • Mallusk, Co Antrim
  • Permanent
  • Full-time
  • 1 month ago
Job Title: Office admin/Customer serviceDepartment: Customer serviceResponsible to: Customer Service Admin TeamHours: Monday to Friday 06:00-14:30WHAT WILL MY DAY TO DAY BE LIKE
  • Be able to work as part to a team to coordinate workload and achieve set goals
  • Accurately enter data into corresponding fields within various software programs
  • Identify and correct data entry errors using appropriate quality control methods
  • Perform related tasks like ordering office supplies and filing documents
  • Manage and organize records and files
  • Prepare relevant reports as needed
  • Answering the phones and dealing with queries in a professional manner
  • Dealing with customers/suppliers
  • Provide general data entry support across many teams on an ad-hoc bas
WHAT SKILLS AND EXPERIENCE IS REQUIRED
  • 2 years of office experience
  • Working knowledge of Microsoft Office
  • Strong computer skills
  • Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier
  • Strong attention to detail
  • Ability to think analytically
WHO WE AREPrimeline Express are the largest independent Irish provider of express road freight between Ireland and the UK by developing an intricate understanding of the market. As a subsidiary of Primeline Group, our experienced team of experts has spent 29 years evolving and delivering tailored strategic solutions for our clients. Our extensive network allows us to provide the most comprehensive selection of flexible services across Ireland and the UK. Using a combination of best-practice, cutting-edge technology and unique insights garnered from 29 years at the top of our profession, we can manage requirements and maximise budgets within our UK-Ireland-UK Express Service, Scottish Express Service and European Import/Export Service.WHERE WE ARE GOINGWe are committed to driving continued growth and shaping the future of distribution at Primeline Express. By maintaining close partnerships with all our customers, we deliver unparalleled personalised service and expertise. Our dedicated team of account managers and logistics experts, along with our regular business reviews and continuous cost improvement reporting, ensures that we remain a trusted distribution partner across the FMCG, Retail, Pharma, Media, Automotive, Print, and IT sectors in both the UK and Ireland. As we look ahead, we are focused on innovating and enhancing our processes to meet the evolving needs of our clients, ensuring sustainable growth and success for all.WHAT DO WE WANT?In line with Primeline Group, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.

Primeline Group