
Warehouse Operations Manager
- Oxfordshire
- £43,000 per year
- Permanent
- Full-time
- Lead and manage the Inbound and Bulk store operations, ensuring all inbound stock is processed accurately, efficiently, and safely.
- Maximise the performance of all MHE fleet, particularly VNA trucks, ensuring safe and effective use in line with operational needs.
- Oversee put-away and replenishment strategies that support inventory availability, storage efficiency, and warehouse flow.
- Collaborate across departments particularly focusing and supporting internal key areas such as Despatch, Inventory, and Publishing Services to maintain a unified and efficient supply chain operation.
- Build and maintain strong relationships with carrier partners and suppliers to ensure timely inbound deliveries and resolution of any discrepancies.
- Maintain all sites waste management, including collections of recycling, waste and separation of waste streams across all areas of the business.
- Responsible for all MHE driver training, bookings, schedules (ensuring teams still in place to complete daily workloads), reporting and licence management
- Deliver operational performance metrics, including KPIs for accuracy, throughput, H&S compliance, and cost control.
- Drive team development through effective training, performance reviews, and succession planning.
- Recording and managing performance reviews, 121 meetings, team support tools (such as talent mapper)
- Ensure ongoing compliance with health and safety, security protocols, and company standards.
- Identify and implement continuous improvement initiatives using data analysis, lean methodologies, and system optimisation.
- Utilise WMS (Blue Yonder) and voice picking (Honeywell) systems to manage and report on operations with high accuracy and visibility.
- Proven leadership experience within a warehouse or distribution environment, particularly in Goods In and bulk storage operations.
- In-depth understanding of inbound logistics processes, materials handling, and warehouse flow.
- Strong track record of managing teams in high-volume, time-sensitive environments while maintaining safety and compliance.
- Excellent stakeholder management skills and the ability to influence cross-functional teams.
- Experience working with warehouse management systems and operational reporting tools
- Analytical mindset with the ability to interpret data and translate insights into action.
- Passion for operational excellence, team development, and continuous improvement.