Senior Account Manager (Football Ticketing) – Maternity Cover

Omnicom Media Group

  • United Kingdom
  • Permanent
  • Full-time
  • 1 month ago
About the Role:Reporting to: Account DirectorFuse is looking for an experienced Senior Account Manager who is an excellent leader and thrives within a fast-paced agency environment. You will report to an Account Director and will be the day-to-day point of contact with 2 key clients who have Football partnerships with Premier League Clubs and also the Four Home Nations. The role includes managing the communications, requesting and approval process, delivery of the clients tickets, events and hospitality activations across their respective match days, and overseeing the financial reconciliation for both clients. There may be an additional need to support around certain Premier League and Home Nations match days.The successful candidate will be a good communicator, have good organisation skills, a keen eye and attention to detail, have excellent Microsoft Excel skills and knowledge of ticketing guest management systems would be a bonus.The successful candidate will be joining a creative and dynamic team and supporting with on-going projects. Main day-to-day responsibilities will include, but are not limited to:
  • Being the day-to-day point of contact with 2 clients
  • Managing one or more Account Executives
  • Oversee the management and distribution of ticketing assets across the two clients
  • Oversee the management and execution of global communications to be distributed to markets of each client, having final review and approval of all comms
  • Oversee the management of 2 dedicated inboxes, ensuring clients are responded to in a timely manner
  • Be a point of escalation for the team to the client as required
  • Manage and lead on all financial reconciliation across both clients
Desired Skills & Experience
  • Experience in marketing, specifically in managing partnerships, ticketing and hospitality
  • Project/Account management experience across a range of sport brands would be ideal
  • Experience with online ticketing portals and guest management systems preferred
  • Strong or advanced Microsoft Excel skills
  • A thorough understanding, and comfortable in managing, financial processes with strong numeracy and analytical skills
  • Strong reporting capability
  • Experience in managing mid to senior level clients and internal stakeholders
  • Experience of people management and ability to motivate and manage project teams
  • Proactive mindset and can-do attitude
You need to have the ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on-site at events and some weekend work.This is a full-time role & you must be eligible to work in the UK.Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.We are committed to providing comprehensive training & development plans for all team members.About the Agency:Culturally Connected, Seriously Effective.A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement.Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes.We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald's, and Just Eat Takeaway.com.Follow us Visit us . Find us onFlexible WorkingAt Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 - 17:30, but we offer the ability to flex around core hours of 10:30 - 16:30 to give our people flexibility on how they manage their working day, whether that's in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.Be Your BestWe want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.Diversity, Equity & Inclusion at OMGAt OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today's society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.We will process your personal data in accordance with our Recruitment Privacy Notice which is available on

Omnicom Media Group