Vehicle Service Advisor

Perfect Placement

  • Pontypridd, Rhondda Cynon Taf
  • £28,750-36,550 per year
  • Permanent
  • Full-time
  • 29 days ago
Vehicle Service Advisor required in Pontypridd:
  • Starting salary up to £28,750 per annum with a targeted monthly bonus of £650 (some are overachieving this massively as it is uncapped).
  • Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these times.
  • Fantastic long-term career prospects with a local business operating for over 60+ years
A not-to-miss opportunity has become available for a Vehicle Service Advisor for our client's multi-franchised approved car dealership based in Pontypridd.In the role of a Vehicle Service Advisor, you will work alongside another Vehicle Service Advisor as well as a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle.Current/recent experience as a Vehicle Service Advisor or in a similar capacity within an automotive business would be beneficial however our client is willing to consider candidates outside the motor trade provided you have a UK driving license with minimal points, strong and consistent experience in a customer service orientated role, and a desire to undertake an exciting new challenge in the motor trade. Overall, the successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational skills, along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority.What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
  • Starting salary up to £28,570 per annum.
  • Uncapped targeted monthly bonus of £650, with some employees overachieving this amount.
  • Various bonus schemes, such as an accelerating % of upsell, service plan sales at £15 each, a CSI name drop worth £5 each, and a quarterly CSI bonus.
  • Overtime is paid at an enhanced rate of time and a half.
  • 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service
  • Full manufacturer-accredited training is provided.
  • Staff discount scheme and family and friends benefits
  • Company pension scheme.
  • Fantastic long-term career prospects with a local business operating for over 60+ years
  • Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these times.
If you are interested in hearing more about this Vehicle Service Advisor job in the Pontypridd area, please contact Harry Thaxton-Woodcock at Perfect Placement Today.Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

Perfect Placement